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Ali.

Senior Support Manager
 TruckersMP Profile
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Everything posted by Ali.

  1. Driving w/ @Darts_379 :wub:

     

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  2. Glad to finally bring this idea to light, hope you all enjoy and looking forward to it!
  3. Hello @IonutVM, Is your issue with the support is that you can't register a ticket due to 2FA? You can still make a ticket as have many others - just go to the support system and sign in via Steam. You can only get 2FA removed by a Support Manager and we can only do it if you create a ticket. With that being said, I urge you to create a ticket and one of us will resolve your issue as soon as possible. I will remain at your disposal for any further questions.
  4. Good Afternoon TruckersMP ^_^ 

     

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  5. The Support team is now recruiting, read more about it here: 

     

    1. Show previous comments  1 more
    2. [MCG] Kien Giang

      [MCG] Kien Giang

      Good luck to everyone :D 

    3. Ady Man

      Ady Man

      Unfortunately, I can not apply because I did not register 12 months:unsure:

    4. Alon_TMP

      Alon_TMP

      Dear support manager, I want to join the support team, but my account is less than a year and I can't apply.:(

  6. Ali.

    TruckersMP Team

    [Trial Support] @BL4CK$K1LL has been promoted to Full Support.
  7. Hello @LogRol, Firstly i’d like to apologise for your wait regarding this. I’d firstly like to discuss the feedback tickets, they hold a longer waiting time compared to reports, support tickets normally. There are a lot of feedback tickets and not as much of us as well as this we do this voluntarily. We all have real life commitments which can lead to longer waiting times however they’re all going to get seen to. Moving onto your support ticket issues - that’s far from our average handling time in terms for tickets. Your ticket is marked as critical so this appears first and we can deal with that. However I will take a look at your ticket and try to get an answer for you and a resolution. I would like to apologise for any inconvenience but we will try our best for you. I will leave this post open to any future questions however feel free to DM me any issues.
  8. Hope everyone has had a great week so far <3 

     

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    1. Encrypted_

      Encrypted_

      You too <3

    2. Leon Baker

      Leon Baker

      Thanks Ali, hope you're also having a great week ^-^

  9. Ali.

    Happy Birthday <3

    1. Rev.

      Rev.

      Thanks mate, hope you're well! ^_^

    2. Ali.

      Ali.

      I am, hope you are too ^_^ 

  10. Had one final drive with @Olioak, going to miss him in the TruckersMP team :( 

    @Savage. :wub:

     

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    1. Baldemar TR
    2. Alon_TMP

      Alon_TMP

      Olioak.    Suddenly leaving the team, making everyone sad, I hope he will come back soon.:blush:

  11. Welcome on board <3

    1. Leon Baker

      Leon Baker

      Thank You Ali <3

  12. Thank you to everyone who came out to the Real Operations Event tonight!

    Also a huge thank you to @Digital & @Forerunner for your amazing work making this event very unique 

     

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    1. Encrypted_

      Encrypted_

      Unfortunately, I couldn't attend. From watching videos and looking at photos the event looks amazing! I've never gone to a real ops before :FeelsBadMan:

    2. Alon_TMP

      Alon_TMP

      Forgive me for being stupid at the time, sorry.:D

  13. Hello, This is going to be more suitable in the Turkish section on the forums therefore I will now move this post. //moved to Yardım / Destek
  14. Hello, This is going to be more suitable in the Portuguese section on the forums therefore I will now move this post. //moved to Ajuda
  15. Hello, We are aware of these issues and the team are working on getting this resolved as soon as they can. Don't worry it's just yourself who is having the issue and if you head over to the homepage you will see a message that has been posted: ETS2 Server Connection Issues We are aware of the current ETS2 server issues and are working on a fix right now We just ask for your patience whilst this gets worked on
  16. Had a fun little drive with Krewlex and some of his viewers ^_^ 

    @Krewlex @Twilight_Sparkle @Twisted VorteK

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    Finished the night off driving w/ @Savage. :wub:

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  17. Hello, This is more suited for the Turkish help section therefore I will move it to the appropriate area on the forums. //moved to Yardım / Destek
  18. Vantage Convoy: February 

    Thanks to everyone who set this event up and thanks to everyone who showed up, can't wait for the next one.

    @V4NTAGE @Callum Johnson

     

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    @Savage. :wub: <3

     

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    1. Show previous comments  4 more
    2. Callum.

      Callum.

      Thank you so much for attending @Ali.

      I am glad you enjoyed the event this month! :wub:

    3. Leon Baker
    4. Alex.de

      Alex.de

      What about police lights for trucks, huh? :troll:

  19. Prime Logistics Convoy

     

    @Savage. @IethaI :wub:

     

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  20. Hello, I am happy to hear that your question has been answered. Don't hesitate to create a new topic in the future if you need any further help or contact the Support team directly - https://truckersmp.com/support/ I will now be moving this topic to the most appropriate area on the forums. //locked + moved to solved
  21. Goodnight TruckersMP ^_^ 

     

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    @Savage. :wub: 

    @GodofDarkness ^_^ 

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