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LogRol

Game Moderator
 TruckersMP Profile
  • Posts

    231
  • Joined

  • Last visited

About LogRol

  • Birthday September 6

Profile Information

  • Gender
    Male
  • Location
    Hungary
  • Interests
    PHP programming, HTML, driving, trucking, law enforcement
  • Preferred Trucks
    Scania
  • EU Garage Location
    Hungary: Debrecen
  • Known languages
    Hungarian, English

TruckersMP Information

Recent Profile Visitors

39390 profile views

LogRol's Achievements

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13

Community Answers

  1. Hello, No, the 7 day is compared to the date you have created the report, not when the report was handled. You don't have to delete them. If you created the report for example at 15th Nov, the evidence can date back to 8th Nov and that will be valid, no matter if the report will get dealt with in 1-2 weeks. Kind Regards, LogRol TruckersMP Game Moderator
  2. Hello, Firstly, thank you for coming to the forum and asking about this. The web reporting load goes in the following order: very low, low, medium, high, very high, heavy. Heavy is the top category which means that the reports are not done as fast as in the categories below, that is the reason why your reports are taking longer. There isn't any rule about reports being handled in x amount of time, it all depends on our moderation team, as we are volunteers and we do this in our freetime. Due to our internal policies, we are not allowed to disclose the reason why your report's status might change like that. Lately, rule §1.4 was edited to accept evidence maximum 7 days after the incident happened to reduce the load on the web report system and to allow our team to shift our work towards game moderation and to ensure reports are relevant, and it is the serious issues being passed onto us, through that system. There is nothing you can do, if your slots free up slower than 7 days elapse, you cannot report those actions as it would be against rule §1.4. Regarding seeing which moderator deals with your report, it was introduced in September. The reasoning behind anonymisation is that it aims to reduce the abuse and harassment that unfortunately some of our team members have to endure, and due to that you cannot see our names. If you want to contact Game Moderation Management about something related to a report you have created, you just need to send them the report URL and it will be dealt with accordingly. You can read more about that here: https://truckersmp.com/blog/297 Let us know if this helped, Kind Regards, LogRol
  3. Hello, The web report system is currently under HEAVY load which is the worst category. This means that your reports are dealt with later than average. There is no possible estimate which can be provided, as it all depends on our volunteer team. You need to be patient, and I can ensure you that your reports will be dealt in due course. Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator
  4. Hello, On all of the pictures you have provided you have failed to replace {VTCID} which is required to be able to fetch proper data. If you open your VTC's page on the website, in the url, you will see what is your VTC's id. By checking your profile, https://truckersmp.com/vtc/61001 you are in this VTC, which means the VTCID you need to provide is 61001. Here is the answer reported back by TruckersMP API: https://codebeautify.org/jsonviewer/y23280a02 Let us know if this helped, Kind Regards, LogRol Game Moderator
  5. Hello, You are contacting the perfect management for this situation. Due to the recent recruitment, response times might be slower. You need to be patient, and eventually, your situation will be reviewed. Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator
  6. Hello, According to our Game Moderation Strategy update, moderation is now anonymised. This means that you won't be able to see who you banned you, or handled your report - as there is no realistic reason why you should see specifically. If you have a complaint, you can do that through our feedback system. Here you can read about this: https://truckersmp.com/blog/297 Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator
  7. Hello, It depends on your previous bans, there is no specific maximum duration for a 3rd ban really. However, there are general rules regarding active bans according to rule §2.8: According to this rule, the 3rd ban (active, so not older than a year) is still up to the staff member's discretion if your previous 2 bans weren't extended due to history. Keep in mind that there is rule §2.9 as well: As you can see, according to this rule, your ban might be longer by the decision of the Game Moderation Management if deemed necessary. You can read the full set of rules here: https://truckersmp.com/rules Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator
  8. LogRol

    Ban system

    Hello, According to the rules, if a ban evasion is detected, the connection to the server will be automatically rejected. If you think that this detection is incorrect, please contact the Game Moderation Management via the feedback system: https://truckersmp.com/feedback Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator
  9. Happy Birthday 🎉

    1. LogRol

      LogRol

      Thank you very much 🙂

  10. Happy birthday!

    1. LogRol

      LogRol

      Thank you very much 🙂

  11. Happy birthday!  🥳

    1. LogRol

      LogRol

      Thank you very much 🙂

  12. Happy birthday! 

    1. LogRol

      LogRol

      Thank you very much 🙂

    2. Nightwse

      Nightwse

      You're welcome 😃

  13. Happy birthday! @LogRol 🎂

    1. LogRol

      LogRol

      Thank you very much 🙂

  14. Happy Birthday!

    1. LogRol

      LogRol

      Thank you very much 🙂

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