LogRol

Hello, The command works like this by default, you cannot do anything about it. You have to keep entering the command if you want it's continuous effect. Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator

Hello, Please contact the Game Moderation Management via a feedback on the website if you feel your ban is incorrenct and if your appeal is closed. You can access the feedback system at https://truckersmp.com/feedback Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator

Hello, Here is an article about how you can create a report on our website: https://truckersmp.com/kb/8 Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator

Hello, No, the 7 day is compared to the date you have created the report, not when the report was handled. You don't have to delete them. If you created the report for example at 15th Nov, the evidence can date back to 8th Nov and that will be valid, no matter if the report will get dealt with in 1-2 weeks. Kind Regards, LogRol TruckersMP Game Moderator

Hello, Firstly, thank you for coming to the forum and asking about this. The web reporting load goes in the following order: very low, low, medium, high, very high, heavy. Heavy is the top category which means that the reports are not done as fast as in the categories below, that is the reason why your reports are taking longer. There isn't any rule about reports being handled in x amount of time, it all depends on our moderation team, as we are volunteers and we do this in our freetime. Due to our internal policies, we are not allowed to disclose the reason why your report's status might change like that. Lately, rule §1.4 was edited to accept evidence maximum 7 days after the incident happened to reduce the load on the web report system and to allow our team to shift our work towards game moderation and to ensure reports are relevant, and it is the serious issues being passed onto us, through that system. There is nothing you can do, if your slots free up slower than 7 days elapse, you cannot report those actions as it would be against rule §1.4. Regarding seeing which moderator deals with your report, it was introduced in September. The reasoning behind anonymisation is that it aims to reduce the abuse and harassment that unfortunately some of our team members have to endure, and due to that you cannot see our names. If you want to contact Game Moderation Management about something related to a report you have created, you just need to send them the report URL and it will be dealt with accordingly. You can read more about that here: https://truckersmp.com/blog/297 Let us know if this helped, Kind Regards, LogRol

Hello, The web report system is currently under HEAVY load which is the worst category. This means that your reports are dealt with later than average. There is no possible estimate which can be provided, as it all depends on our volunteer team. You need to be patient, and I can ensure you that your reports will be dealt in due course. Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator

Hello, On all of the pictures you have provided you have failed to replace {VTCID} which is required to be able to fetch proper data. If you open your VTC's page on the website, in the url, you will see what is your VTC's id. By checking your profile, https://truckersmp.com/vtc/61001 you are in this VTC, which means the VTCID you need to provide is 61001. Here is the answer reported back by TruckersMP API: https://codebeautify.org/jsonviewer/y23280a02 Let us know if this helped, Kind Regards, LogRol Game Moderator

Hello, You are contacting the perfect management for this situation. Due to the recent recruitment, response times might be slower. You need to be patient, and eventually, your situation will be reviewed. Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator

Try again :wesh:

Hello, According to our Game Moderation Strategy update, moderation is now anonymised. This means that you won't be able to see who you banned you, or handled your report - as there is no realistic reason why you should see specifically. If you have a complaint, you can do that through our feedback system. Here you can read about this: https://truckersmp.com/blog/297 Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator

Hello, It depends on your previous bans, there is no specific maximum duration for a 3rd ban really. However, there are general rules regarding active bans according to rule §2.8: According to this rule, the 3rd ban (active, so not older than a year) is still up to the staff member's discretion if your previous 2 bans weren't extended due to history. Keep in mind that there is rule §2.9 as well: As you can see, according to this rule, your ban might be longer by the decision of the Game Moderation Management if deemed necessary. You can read the full set of rules here: https://truckersmp.com/rules Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator

Hello, According to the rules, if a ban evasion is detected, the connection to the server will be automatically rejected. If you think that this detection is incorrect, please contact the Game Moderation Management via the feedback system: https://truckersmp.com/feedback Let us know if this helped, Kind Regards, LogRol TruckersMP Game Moderator

Hello, Please create a feedback ticket at https://truckersmp.com/feedback Kind Regards, LogRol TruckersMP Report Moderator

Hello, Patrons do not have AFK kick if the server is not loaded. If the total players are over 90%, for Patrons, the AFK time limit is 30 minutes. Read the full TruckersMP rules here: https://truckersmp.com/rules Let us know if this helped, Kind Regards, LogRol TruckersMP Report Moderator

Hello, If you mean that you have a player who committed some rule violations and you have evidence against them but they are already banned, you are free to report them. Let us know if this helped, Kind Regards, LogRol

Hello, According to rule §1.2 - Ban evading, if you use any of your other accounts while on one of them you are banned, all acounts will receive a ban. Please, do not play on our servers until one of your account(s) is/are banned. You can read the full set of rules here. Let us know if this helped, Kind Regards, LogRol

Hello, Unfortunately the game servers are acting up since the few days. The developers are aware of this issue and it will be fixed as soon as possible. Other than that, you cannot do anything. You can try connecting to the servers a few more times. Let us know if this helped, Kind Regards, LogRol TruckersMP Report Moderator

Hello, Unfortunately the game servers are acting up since the few days. The developers are aware of this issue and it will be fixed as soon as possible. Other than that, you cannot do anything. You can try connecting to the servers a few more times. Let us know if this helped, Kind Regards, LogRol TruckersMP Report Moderator

Üdv FRobi2007, Amennyiben a TruckersMP Launcherre gondolsz: Akkor ebben az esetben nyugodtan telepítheted az új launchert, ugyanis az a Euro Truck Simulator 2-vel nincs összefüggésben, a profiljaid nem fognak törlődni. Amennyiben másra gondolsz, kérlek küldj róla képet. Üdvözlettel, LogRol TruckersMP Report Moderator

Hi, This is called instant charging or something like that. You can't do anything about that, this is how Patreon works. If you don't want to pay 5$ for 9 days, then just wait until next month. Kind regards, LogRol

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Hello, Unfortunately, there is no way like that. Since TruckersMP is an addon not affilated with SCS directly, there is no way playing with TruckersMP in a cloud gaming setup. Let us know if this helped, Kind Regards, LogRol

Hello, Everything is perfectly alright. If you check the report system load, it is currently on VERY HIGH, which means that there is increased time when handling these reports. I think even you might have to wait 2 weeks before your reports get dealt with. Let us know if this helped, Kind Regards, LogRol