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NeonLeon

Retired Team Member
 TruckersMP Profile
  • Posts

    1101
  • Joined

  • Last visited

About NeonLeon

  • Birthday May 17

Profile Information

  • Gender
    Male
  • Location
    Frankfurt, Germany
  • Interests
    Aviation enthusiast
  • Preferred Trucks
    Scania
  • American Garage Location
    California: Los Angeles
  • EU Garage Location
    Germany: Frankfurt am Main
  • Known languages
    German, English, Spanish

TruckersMP Information

Recent Profile Visitors

92542 profile views

NeonLeon's Achievements

Explorer

Explorer (5/13)

  • Problem Solver
  • Community Member
  • Well Followed
  • Old Timer
  • Conversation Starter

Recent Badges

15.2k

Reputation

30

Community Answers

  1. Legend!  ❤️

    1. NeonLeon

      NeonLeon

      Hope you're doing well, mate! :HaulieLove:

    2. Legends01

      Legends01

      I'm fine buddy, it felt better talking to you.👑

  2. Happy birthday!

  3. Happy Birthday ❤️

    1. GGF MD

      GGF MD

      Dankeschön 🥰

  4. Congratulations on your promotion! :HaulieLove:

  5. Happy Birthday! 

  6. Happy birthday, mate! :HaulieLove:

  7. Congratulations on your promotion! :HaulieLove:

  8. Congrats on your promotion :love: I wish you a lot of success! 

  9. Had a wonderful drive down the CD road with my winter-edition-truck today and met some great friends I haven't seen in a while including @KacaKTV @Expectancy and Chris Camox ❤️ I truely missed it 

     

    Nu1dDcV.png

    1. Show previous comments  1 more
    2. Expectancy
    3. KacaKTV
    4. L-DR@GO

      L-DR@GO

      Wow!!!

      You made scania truck look different

      I hard to zoom in 😃

      Nice editing 👍

  10. Hello RedWolf, The rule states: "Reports must be filed no later than seven days after an incident has occurred." So the duration is based on the creation date of your report and you do not have to delete the report or remove the evidence after that period in time. Have a wonderful day Kind regards NeonLeon
  11. Take care mate and welcome in the club of the retired :HaulieLove: You've done an incredible job and you'll leave a big gap behind! 

  12. Hey RedWolf, This can happen because of certain internal processes regarding the report. I can't give you an exact answer as it could have many reasons. I doubt that the user was banned based on your evidence and the report was then unclaimed, at least not on purpose. There is also a specific time after which automatically claimed reports are unclaimed if the moderator in question does not take action. I assume nobody here will be able to tell you what the cause of the problem pointed out by you is, unless you create a feedback ticket. Well, the status heavy is based on the number of reports pending in the system, it is not based on the processing time of reports. Both indicators are not always proportional. There are times in which moderators process more reports in a specific time frame than in others, so even though the status gives you a rough estimation of the queue of reports, you cannot derive a processing time from this. 4-5 days and 1 week are relatively close to each other, so I suggest waiting some more days for the reports to be processed. That is certainly a valid question. If the cause of the delay of the creation date is not your fault, I would personally say that creating the reports after more than 7 days is fine. This, however, is then a grey area. Maybe someone from the Game Moderation Team can give you a more qualified answer here; if it is the case that you cannot submit those reports, I would agree that this is not well-thought-out and should be changed. You can submit your suggestion in the respective section of the forum. If you ask for my personal opinion on this, I do not think that this should be added because it takes away the anonymity of the moderator dealing with the report. You could then privately contact them to complain about decisions, which is not what TruckersMP wants. If you want to complain about a report or have questions about it, you can file a feedback ticket and the managers will be able to see who dealt with your report regardless of what you see on your end. So the possibility to ask questions or complain about processes always remains. I hope this answers your questions! Have a wonderful evening Kind regards NeonLeon
  13. Hey there! Thank you very much for taking the time to file reports on our website. As for your question, we cannot define a specific day or period in time that is needed for Game and Report Moderators to process your reports. This highly depends on various factors, such as the income rate of new reports and the available time TruckersMP's moderators have. There are certainly times in which reports pile up for a while. I can guarantee you that the moderators work hard to take care of the reports in a timely manner but I guess you understand that this is not always possible. I suggest you wait patiently for a few more days or up to two weeks for your reports to be dealt with. Unfortunately, there is nothing you can do except for this. If you feel like the processing time of your reports takes too long, you can create a feedback ticket but these usually take longer than reports to be dealt with, so that won't speed up the process either. I hope this answers your question. If you need more information, just let me know. Have a great evening! Kind regards, NeonLeon
  14. Bruderherz! Ich bin wieder da und du bist weg! 💔 

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