Ali.

Glad to finally bring this idea to light, hope you all enjoy and looking forward to it!

Hello @IonutVM, Is your issue with the support is that you can't register a ticket due to 2FA? You can still make a ticket as have many others - just go to the support system and sign in via Steam. You can only get 2FA removed by a Support Manager and we can only do it if you create a ticket. With that being said, I urge you to create a ticket and one of us will resolve your issue as soon as possible. I will remain at your disposal for any further questions.

[Trial Support] @BL4CK$K1LL has been promoted to Full Support.

I've played CS:GO for almost 3/4 years now - my highest rank I achieved was Legendary Eagle Master but then I stopped playing. Main reason I stopped was due to the shear amount of cheaters in the game at the high ranks. I still play it every so often with friends if I feel like it.

Hello @LogRol, Firstly i’d like to apologise for your wait regarding this. I’d firstly like to discuss the feedback tickets, they hold a longer waiting time compared to reports, support tickets normally. There are a lot of feedback tickets and not as much of us as well as this we do this voluntarily. We all have real life commitments which can lead to longer waiting times however they’re all going to get seen to. Moving onto your support ticket issues - that’s far from our average handling time in terms for tickets. Your ticket is marked as critical so this appears first and we can deal with that. However I will take a look at your ticket and try to get an answer for you and a resolution. I would like to apologise for any inconvenience but we will try our best for you. I will leave this post open to any future questions however feel free to DM me any issues.