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Showing content with the highest reputation on 09/06/23 in Posts

  1. [GAME MODERATOR] @immortal766 leaves the team due to lack of time.
    29 points
  2. [SUPPORT + COMMUNITY MODERATOR] @OmSaL leaves the Support Team whilst remaining in the Community Moderation Team.
    23 points
  3. [RETIRED TEAM MEMBER] @jamesdgaming rejoins the TruckersMP Team as an Event Team.
    17 points
  4. [GAME MODERATION TRAINEE] @Andy1411 has been promoted to Report Moderator.
    17 points
  5. 4 points
  6. I really don't see how we are immune to the system. We are still accountable by any means, you can report every staff members' decisions/actions via Feedback system and it will be reviewed by team managers as said before. You just won't be given some information excluding some special occasions as you don't actually need it. It's not like we can now do whatever we want. We still have our internal procedures/rules. You don't need the staff member's information(s) to report them, you can simply link the report on the Feedback ticket or provide your in-game evidence. The update will prevent most of the "doxxing" and harassment cases which is aimed towards the staff members and not anything else.
    4 points
  7. [TRANSLATOR TRAINEE] @CEBO I Constantin has been promoted to Translator.
    4 points
  8. [GAME MODERATOR] @.Turtle. has been promoted to Game Moderator Leader. [GAME MODERATOR] @B&Č Transport ASIR [CZE] has been promoted to Game Moderator Leader.
    4 points
  9. 3 points
  10. [TRANSLATOR TRAINEE] @Ykaro has been promoted to Translator.
    3 points
  11. Hello @[MCG] PennyFG, Thanks for the suggestion! However, I am afraid we will not be implementing such feature again. This was something we introduced a few years ago, but that update got reverted quickly. The players started immediately doing everything to avoid getting banned, which included them deleting accounts as soon as they could see there was a report against them. To be honest, players do not really need to be aware whether there is a report against them or not. As long as you follow the rules, there is nothing for you to worry about, and if you happen to get into a situation which could be a misunderstanding, you are more than welcomed to save that clip, so if you happen to get punished you can provide it within the ban appeal. Sincerely, Leon Baker Community Manager // Rejected
    2 points
  12. I find this change totally inconsistent. a player who commits a small infraction on a person can actually spend his time doing it. Certainly this is not always the case but this problem is overcome by the fact that the incriminated player can defend himself. Additionally, there is the ban history which shows the player's personality. In any case, toxic players can always create another Steam account and pay for an ETS2 key for a few cents and come back and spoil the gaming experience. In my opinion, the number of staff should have been increased to process the reports or give small privilege to verified players who could kick players with supporting proof.
    2 points
  13. itel P40 is what i can afford .... It ain't easy down here...in my country.. Things a way too expensive for low earners like me .. But, its all good
    2 points
  14. [RETIRED TEAM MEMBER] @Araleya rejoins the TruckersMP team as a Game Moderator.
    2 points
  15. [TRANSLATOR TRAINEE] @AbdUllaH.M has been promoted to Translator. [TRANSLATOR TRAINEE] @[MCG] K has been promoted to Translator.
    2 points
  16. Greetings players, Over the last few years, our core game moderation strategy has remained largely the same, with reports being taken both in-game, and also through our dedicated website report system. This has been with the pledge that every website report will be handled, which in doing so, takes up a lot of resources. Arguably, this has led to many web reports being generated - 53,934 in Q2 of 2023 - and time being focussed on processing these instances, rather than spending time in-game, looking at the game report system, and rule violations that are occurring in real-time. Additionally, these website reports come with the added complexity that evidence is not always of the best quality, or in line with our reporting rules, found under section §1.4 here. Furthermore, the fact that every website report will be reviewed at some point has led to a toxic, ‘rec-ban-culture’ forming, where some players make it their mission to report every single rule violation they may come across, no matter how small or trivial, even when it doesn’t impact on their experience majorly. Again, a large portion of time is spent dealing with these reports by our team, some of which involve incidents that occurred weeks ago. This puts undue pressure on our system, and leads to genuine reports being delayed, with perpetrators being able to continue in-game - you can see how a cycle can begin to form, where serious instances are piling up, due to dealing with these trivial reports, and time is detracted from being in-game. TruckersMP aims to stay true to our players, making changes that enhance the gameplay experience. Ultimately this is a game, and there has to be an understanding that there are instances when a simple mistake may be made, not requiring further action. We believe that allowing our moderators to focus more of their time and resources towards being in-game brings a multitude of benefits, such as increased community interaction, visible presence and also the ability to utilise on-the-spot tools, such as teleporting or kicking a player, which can prevent or deal with incidents, without having to resort to banning a player. At the moment we are very responsive, rather than proactive in our moderation. In order to make this transition, we are implementing some changes to the way that we handle reports that are made through the website system. This will begin with the maximum number of website reports a user can create being capped at ten. This is because we’ve found that this hits the balance between the need to report genuinely disruptive or inappropriate behaviour, compared with misusing the system and reporting a multitude of trivial rule violations. Reports will continue to be scored, and those who continue to make reports that do not meet the reporting rules will eventually be left in a situation where they may only create one report. In addition, the reporting window on the website has been reduced from fourteen days to seven, once again to ensure reports are relevant, and it is the serious issues being passed onto us, through that system. We’re trying hard to put a stop to the attitude some players take, being against one another, reporting for very minor things. Equally however, we still intend to deal with those who cause serious issues in-game, that impacts upon players severely, with stringent moderation actions. As touched upon before, it is our hope to be able to be more proactive, focussing our efforts on the here and now, in the game itself. On an additional note, we have also introduced a system to anonymise our moderation. This means when you are banned or have a report handled, you will not see the name of the moderator who issued a punishment. This aims to reduce the abuse and harassment that unfortunately some of our team have to endure, when they issue punishments in-game. You will still be able to discuss with this moderator in your appeal, but they will just remain anonymous. We hope that you can see the vision here, and share our thoughts on wanting to make improvements with the way that reports are handled. If you do have any feedback, you can contact Game Moderation Management, by creating a feedback ticket here. Keep safe, and see you out on the roads! --> View post on homepage
    1 point
  17. Hello everyone, This is probably mainly for staff members I guess. With the new rules changes released yesterday I've noticed the addition of the following under the "§5.1 - Server Auto Kicks" section: https://truckersmp.com/rules#5-disclaimer-amp-information Does that mean that the system is now able to detect people using another account and will auto-kick them? If that's the case that sounds very interesting as from my experience I'm pretty sure we have a LOT of people with new TMP accounts who most probably already played on TMP before. Please don't tell me there will be an announcement about it soon. I've been told the same a couple of weeks ago about the report system changes and I'm still waiting
    1 point
  18. Your the one with the problem. If nobody else listens to your playstyle, you can't handle having the wrong cards dealt. Since you want to be like this, don't follow my links or watch me on the map. Don't bother replying. Welcome to the ignored list.
    1 point
  19. Hello @[MCG] PennyFG, I completely agree, however not sure how'd this work. However, I can't say it wouldn't although it'd be very nice to have.
    1 point
  20. I hope the moderators will focus on proceeding with in-game reports, kick, and banning people in-game with this update. If they can't do that, then this update is just an excuse for not being able to process web reports.
    1 point
  21. This Rolls Royce Phantom is here to make you start counting again at 1.
    1 point
  22. Samsung A52, I bought it 2 years ago, and I am quite satisfied.
    1 point
  23. Samsung S23 Ultra 12/512GB bought 4 months ago the best phone ever
    1 point
  24. I agree, people should be held accountable when they run for Staff
    1 point
  25. //Moved to Chinese help section - 帮助
    1 point
  26. Hello @ALLIANCE _Thyagoof I have reinstated the topic per your request. Do note that after a month of inactivity it will be locked again. Thank you!
    1 point
  27. You need to be a patreon to be able to have the cargo available to deliver it, hence why you're not seeing it. More info on Patreon is here if needed: https://www.patreon.com/bePatron?u=16310284
    1 point
  28. Heya @Jason_Stephen, Unfortunately, it is not in game. However, if you have photoshop it is on there
    1 point
  29. [REPORT MODERATOR] @Kааn has been promoted to Game Moderator.
    1 point
  30. Ok, let me try again. People had it in their mind, in-game reporting was someting like "call admin" button, and what you are suggesting makes it closer to that. You are basically suggesting to make in-game roport system exclusive to C-D road and VTCs, if someone alone reports someone in the middle of wasteland, screw their puny ass, the chance that their report will be reviewd has just been divided by zero. They will have to sacrifice one of their slots for web reports and wait a week or two, that will teach them for not joining the horde and enjoing everything TruckersMP has to offer. At least there is equality, however low the cances of reports being revievew, they are still equal no matter where it comes from, you want to make certain type of players privileged, while at the same time TMP is removing reporting rights from all players as collective punishment, regardless if you sumbmitted useless reports or not, becasue TMP was unable to deal with those people, by removing their reporting rights. I have sumbmitted more than 1000 web reports over the span of more than 7 years, out of those 889 accepted and 161 declined, back in the day if you submitted report against already banned player your report was automatically marked as declined, but with positive score if it was valid, hence that number is severely skewed. My report limit was over 200, but I never really needed more than 20, all that is now gone and I have no more desire to waste my time with web reports, because firstly, I feel like I am being a nuisance here, and secondly, punishments are a joke and make no difference. Now with this suggestion implemented, using in-game report system will be entirely pointlesss for me.
    1 point
  31. Maybe just find MORE WEB REPORT MODERATORS?
    1 point
  32. Moderation team should be available at C D road most of time because of most of reports comes from there. Since its busy road and lots of reckless and careless or new driver who are in hurry and don't follow the queue as not following the rules. They should be kicked or banned.
    1 point
  33. But will in game reports still “Time out”? also, as you mentioned about evidence not being the best online, so why not just close the web reports completely? Why do people actually need to report in game, and then report on web? ofc if you get yourself in a situation which you believe you could be banned for you can always save that clip for the appeal.. I just don’t see point in game reports AND online. Recently, I have been watching the moderators who post YouTube videos, they are able to review the evidence in any action by clicking on any truck, reports on the web, you only get the angle that it was recorded in (sometimes Just from 1st person view in truck) this must also take up a lot of resources.
    1 point
  34. Maybe instead of trying to deal with the symptoms - being the incredibly high amount of low-quality reports - you should be focusing on the cause - all the players you have unbanned and have run rampant causing more mayhem than before. If there is no permanent ban for history any more, why should they care? They'll just get unbanned anyway and continue in three months. Re-introducing perma-bans for history is the only way I can see your report system not being crippled any longer.
    1 point
  35. [TRANSLATOR TRAINEE] @andreiusq has been promoted to Translator. [TRANSLATOR TRAINEE] @PMGonzaga has been promoted to Translator. [TRANSLATOR TRAINEE] @TR_Batuhan has been promoted to Translator. [TRANSLATOR TRAINEE] @Scoopy19 has been promoted to Translator.
    1 point
  36. [WEB DEVELOPER] @AndrewTech has been removed from the team.
    1 point
  37. [RETIRED TEAM MEMBER] @eireluke rejoins the TruckersMP team as a Report Moderator.
    1 point
  38. [GAME MODERATOR] @HérissonMan_TMP left the team due to lack of time.
    1 point
  39. [REPORT MODERATOR] @TheGoldTiger has been promoted to Game Moderator. [REPORT MODERATOR] @Marcus Media TTV has been promoted to Game Moderator.
    1 point
  40. [GAME MODERATOR + COMMUNITY MODERATOR TRAINEE] @[GökBörü] Snap Dragon'TR has been promoted to Language Discord Moderator, while remaining as Game Moderator. [COMMUNITY MANAGER + COMMUNITY MODERATOR TRAINEE] @Leon Baker has been promoted to Discord Moderator, while remaining as Community Manager.
    1 point
  41. [REPORT MODERATOR] @MsMist has been promoted to Game Moderator.
    1 point
  42. [GAME MODERATION TRAINEE] @Newo_TMP has been promoted to Report Moderator.
    1 point
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