Hello @_FyRo,
First of all, welcome to TruckersMP forum.
Sometimes the report queue can grow quite large, which may delay the response time. But don't worry because every report will eventually be addressed; no report goes unchecked.
Due to the high number of reports in the system, the load on the system is quite high, resulting in shorter response times. Due to the intensity of the web report system, it may take 7-12 days for your reports to be reviewed.
I hope it helps.
Kind Regards,
Mr.Drexy