Robin.

Hello there, I fully understand your frustration but I hope this reply will clear some things up, for you. First question; - There is a certain way reports are being handled, I am not too certain on what caused this, perhaps the moderator unclaimed the report by accident. However, the report will soon be checked again by someone. Second question; - Like I have said in the first question, there is a certain way reports are being dealt with, besides that. All the report/game moderators have a private life too outside TruckersMP. It is fully normal that report will be dealt quicker this week than previous week. It all depends on the availability of the staffmembers. Third question; - It takes time for all the reports to be checked out, some reports are easier to deal with than others. It all depends on the way the report has been given, is the evidence long enough, is the evidence clear, are the perpetrator's clearly visible, what is reporter doing... those are just some of the things that they have to keep in mind when dealing with user's their reports. Being a moderator is not an easy task, it takes time and patience to deal with each report individually and give the correct punishment/warning on each report. --- In general, Dealing with reports is not easy, report/game moderators go through training for a reason, even after getting promoted they are constantly learining, getting better at their duty within the team. Please be patient and let them do their work, they are humans too. If you have any questions, feel free to react on this post again. Thank you for your attention!