Matt

Removing troublemakers was definitely something that was going on, so be it as a small level due to the lack of moderation. Facebook moderation is relatively poor on top of the European GDPR law on storing evidence made moderation really difficult. Many attempts at improving the group had be done but it came to very little success. I'm sure no one wants to see a group like this shut down and we have had to consider this wholeheartedly. I understand it's not been seen in the public but we have made many steps internally which unfortunately came to no avail. We will definitely reflect on this situation and look on how we can improve in the future where we can. I appreciate your comments.

Greetings Truckers, As many of you know and are apart of, we have a Facebook group called “TruckersMP International”. This group was launched in May 2016 and in 4 years, over 17,000 members have joined the group. Unfortunately, in the past few months, the group activity and behaviour in the group has lowered to the point where it was becoming a concern. After many discussions with our Community Moderation Management, the tough decision has been made to close this group on July 31st, 2020. It has not been an easy decision to make but due to the reasons aforementioned, we have ended up at this position. We understand many will not be happy with the closure of the group but we ask you all to look at this as a move forward in improving interaction within the community. We invite members of the Facebook group to join us on our Discord, Forums and Instagram. Some of you might have some questions. We have written up some FAQs we may expect from this which you can find below. Why did you create the group if it was going to be deleted 4 years later? As time goes by, so does social media. The group was created to fulfill the most popular social media at the time of the project creation, in order to make it reach the boundaries of the world and to reach new people to enjoy it. As many other forms of social media have been created, we have followed and unfortunately, it is now the time to leave Facebook behind. Does this mean the Facebook page will be deleted as well? No. We have no plans to delete our Facebook page as it seems that we still have a large amount of support on this platform and we will still remain to provide updates to our community who use Facebook. Why don’t you hire more social media team members instead of closing it? Community Moderation Management held public recruitments and internal recruitments multiple times to get people who were suited for the role. Unfortunately, we were unable to find people suitable to fulfil the demands and needs of moderating the group. Why don't you enforce more/change rules instead of letting people do their stuff? The rules for the group have been changed multiple times, however, these rule changes made very little effect. Many bots, spammers and fake accounts together caused a large influx of moderation that was needed against these users. On top of this, the European GDPR law caused issues internally with saving evidence. These two factors combined caused great difficulty with group moderation. You're cutting off a large part of the community with this. How is this fair? We understand some people are upset about us cutting off a part of the community here, unfortunately, in many cases, the behaviour in the group was to a point where we have had to make this decision. More moderators could have been hired but we were not going to allow some members to join who had terrible behaviour and could’ve potentially left the community in a worse place. Why didn't you make any improvements to the Facebook group to improve behaviour earlier so that this wouldn't have happened? We tried multiple times to make improvements however it brought no luck. Facebook is severely outdated compared to many other platforms we have community interaction. This made it particularly difficult to moderate the group which leads to the behaviour decreasing over time. Thank you for understanding, The TruckersMP Team --> View post on homepage

Hey Truckers, As the days get longer and the temperatures rise, it can only mean one thing. We are in Summer! After the great success of both the Winter mod and the Spring mod on TruckersMP, we have teamed up with Grimes once again to support the Summer mod on both American Truck Simulator and Euro Truck Simulator 2. In order to use this modification on our network, there are a few steps you need to follow. As we have done previously in addition to the mod creators request, you will have to download the mod from a third-party website. You can find all the information on how to install this modification on our knowledge base article: How to install the summer mod As with the previous editions of the Grimes environmental mods, this modification is optional and not required to play on our network. On top of the Summer environmental mod, we will also support the two optional addons for the mod: Darker Night Skies and Default HDR Bloom. We are happy to announce that this modification is also compatible with ProMods, so it is accessible all over the network! As we do move into Summer and supporting this mod, this does mean that we have disabled support for the Spring environmental mod. Make sure to share your screenshots using the Summer mod with us on social media at @TruckersMP on Twitter and @truckersmp.official on Instagram. Have a great summer from all of us here at the TruckersMP Team. --> View post on homepage

Hey Truckers! Welcome to the 25th edition of the Hot Topic series here on our forums. Last weekend, we ran our famous Real Operations event -> https://truckersmp.com/blog/206 Did you attend? Have you attended the Real Ops before? Feel free to share all your videos and photos below! Discuss this all below in this edition of Hot Topic...

Thank you for understanding my points I understand the idea of recruiting more developers. Unfortunately it isn't as simple as just opening a recruitment as we have never publicly recruited developers. Some of our developers do have other commitments outside TMP so of course they won't have their 100% focus on the update. We know waiting can be boring or a hassle, trust me I'm also having to wait, but your patience and understanding the situation is really appreciated. I have very high hopes that we will see the update soon.

I understand your frustrations with the amount of time the update has taken. We must all consider that this is all a community-ran project with our staff being volunteers. The point of "everyone is meant to be at home" may not apply to some of our staff. Everyone has their own individual circumstances and may be significantly busier if they are a key worker (which some of our staff are). This pandemic will not speed up how long the development process takes at all. I'm not a Developer so I can't comment on the development side of things. However, I doubt the mod is being completely rebuilt but we must consider how many aspects will have to be changed with the synchronization side of things due to the new FMOD sound engine and the windows rolling down to name a couple features. I highly doubt that this is out of the developers limits but as there is a lot to work on, our developers may need to take more time to ensure these new features are working without any issues. We would rather provide an update that is fully working compared to an update that has been barely put together with many issues. It all comes down to the fact that we must consider TruckersMP is a free mod, updates such as the 1.37 support won't come as soon as SCS Software decide to release the update as we have no affiliation with them at all. Your patience is greatly appreciated and I can genuinely understand why you, and many others, feel this way.

Hey, I understand your question asking when the new version of ETS2/ATS will be supported on TruckersMP. At this moment in time, we have no ETA as to when TruckersMP will support 1.37. We appreciate the patience from the community whilst our developers work as hard as they can on a patch. Due to the vast amount of changes with 1.37 that affects our code, this update has taken significantly longer than others may have. Still, we appreciate our community waiting for this amount of time and we hope to see the update soon.

So nice to see all of your favorite moments of TMP6 so far We're also now running a competition for the best videos of challenges on the TMP6 freeroam server! Read the tweet below for info

Hi Truckers! Welcome back to another Hot Topic. After a small break we have brought back the Hot Topic series. This weekend we have been celebrating 6 years since the launch of TruckersMP. We have been running a range of events from convoys to an exclusive festival. So for this special celebration, we want to ask you if you have any intentions on joining any TMP6 events? And on the note of our anniversary, do you have any notable moments in the last 6 years of TMP? Discuss this all below in this edition of Hot Topic...

Hey @Blazin the Emperor, Thanks for making a suggestion to TruckersMP! We have already responded to this suggestion before in our frequently suggested things topic. Therefore, I will be rejecting this suggestion. Have a nice day Kind regards, Matt TruckersMP Community Manager // Suggestion rejected

As this suggestion is for SCS Software, there is nothing we can do about this here. You can suggest this over on their forum: https://forum.scssoft.com/viewforum.php?f=5 Kind regards, Matt TruckersMP Community Manager // Suggestion rejected

Hello @TeamAudi_Chemistry_EM, Thank you for your suggestion to TruckersMP! We will be adding something similar to your suggestion at a later date. Kind regards, Matt TruckersMP Community Manager // Suggestion accepted

Hello @Cvelee313, Thank you for your suggestion! Unfortunately, this suggestion will be declined as we are not looking to add any third party mods at this time. In addition to this, this is frequently suggested. You can find all frequent suggestions in this forum below: Kind regards, Matt TruckersMP Community Manager // Suggestion rejected

// Moved from General Discussion to Spanish Discussion > Ayuda

Hey Truckers! Welcome to yet another edition of our Hot Topic series where we discuss a variety of topics with you: the community. We're going back to the basics with this one and we're going to visit something everyone has to choose at one point when they play either ATS or ETS2. Which truck do you use? We would be interested to see what truck you use, truck brand & model, you can even attach an image of your truck! What do you prefer? A bold Scania? Or a mighty DAF? Discuss this all below in this edition of Hot Topic...

// Moved to Add-On Suggestions

Hey @General18, Thanks for submitting a suggestion to TruckersMP! A change similar to what you've suggested is planned. After review, this suggestion is accepted.

Hey there @JackLahm, Thanks for submitting a suggestion to TruckersMP! The idea of fixed ban length is something that is planned for the future. After review, this suggestion has been accepted.