That could be some issue with your internet connection here are some things that may help. have you done a hard reset on your pc/ router? if not try this turn your pc off unplug 3 to 5 minutes and plug in and trun on also make sure everything is updated try to limit whats on your wifi and try to hard wire if not already. and check to see if your ISP is making sure nothing is down on there end. hope this helped If that did not work try to verify game cache. and try to clear temp files by Windows Key + R keyboard shortcut. In the Run window or search box, type the following command exactly: %temp% This commands will open the folder that Windows has designated as your Tempfolder. Select all of the files and folders within the Temp folder that you want to delete. Unless you have a reason to otherwise, select them all.