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_J-M

Web Developer
 TruckersMP Profile
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Everything posted by _J-M

  1. If a person delete their account they are unable to create a new account and they must wait 2 weeks to be allowed back into our game. It doesn't block you from reporting them using the feedback system if you have the required proof.
  2. We have added this limit to prevent people from trolling and using it badly. You can always create a support ticket if you want your change name for a good reason.
  3. We already have something similar in place. Trial Game Moderator can only do website report.
  4. Your suggestion doesn't contains enough details.
  5. If you create a feedback ticket with proof of that user hacking and you're unable to report this user. We are able to add a ban to their steamID. So make sure you have the related proof so we can add the ban for you.
  6. As of now we are not planning to give any perks to the player donation since we don't want people to be force to donate. We might at a future date do something similar but not anytime soon.
  7. if you have issue with the admin taking the decision you can always create a feedback to his superior so the superior can check if the decision was correct or ban the person.
  8. If you don't agree with the answer the admin gave you. You can always use the feedback system to talk to his superior. So this suggestion wouldn't be useful in that case.
  9. When the modder support the new ETS version.
  10. We know and it should be resolved in the next TMP update.
  11. _J-M

    Support tickets

    The support team will ask you a few question and once it's good they'll remove it for you.
  12. Tu as un video ou une photo pour demontrer ton probleme?
  13. Hello Truckers, We are glad to finally announce the release of a big project we have been working on for quite some time. TruckersMP now has a built-in knowledgebase system on the website! The times of searching endlessly on the forum to find a guide showing you what to do are over. Now, it is possible to quickly look for a keyword and get all related results listed. This enables a greater overview, as well as sufficiently fast help. Furthermore, it is possible for us to translate articles into multiple languages which makes it easier and more transparent for people from foreign countries. Categorised and split into multiple parts, one can find everything there is to know about TruckersMP, how the systems work and what we value when it comes to your submissions, for instance, reports or feedback tickets. Please, read everything carefully before you take an action. Make sure to check it out first before contacting the Support team or even submitting a feedback ticket. You can find the knowledgebase system here: https://truckersmp.com/knowledge-base/ As this is just the initial release, many more articles are about to follow in the future, providing an even broader variety than we already have at this point. We also want to thank the Support, Community and Game Management who have helped write many articles to get a fundamental basis of what is necessary. Regards, TruckersMP Team View post on homepage
  14. Si je serais toi je metterais plus d'info pour que sa soit plus professionnel et que le gens aille le gout de joindre ton VTC.
  15. Copy your password from notepad to in-game and that should resolve your issue.
  16. Hey, One thing to add is you shouldn't take quick job in MP. Since they do not work correctly. You should buy a truck before joining MP and pick up normal job with you truck and everything should work correctly. Also when you do a job. The time will still continue while your game is close because of the server still running. Also if you want job to appear again. You can either sleep or teleport to the service station with F7. Regards, J-M
  17. Hey pp2amd6, Thanks for reporting this issue. But this is a false alarm. As you may or may not know about a year ago the anti virus company reached out to me saying someone had generate a link "containing" a virus. When I received that message I took action right away and removed it. Also about 2-3 months ago. I did a lot of clean up with all the link generated and deleted all the shortner link that was going to illegal site. I hope you're having a great day! J-M
  18. _J-M

    can't play ETS2mp

    Avez-vous essayer de partir le multi joueur en mode administrateur?
  19. Because of this https://en.wikipedia.org/wiki/Windows_XP_Professional_x64_Edition If we don't add the choice people will be confused
  20. This is a very constructive feedback. I would say create a feedback ticket for the project manager to suggest him that.
  21. v2.4.24 User can decide to hide or display their ban to the public It will now display when the account will be unbanned on the user profile (Where it display the banned message)
  22. I created a ticket and someone will resolve it when they get there.
  23. _J-M

    TruckersMP Team

    [Community Moderator] @CJMAXiK [RU] has been promoted to a Developer.
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