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konfig0

Community Manager
  • Content Count

    4161
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3681 Veteran Driver

About konfig0

  • Rank
    Community Manager
  • Birthday 02/15/2000

Profile Information

  • Gender
    Male
  • Location
    Netherlands
  • Interests
    Aviation, programming and TruckersMP.
  • Virtual Trucking Company
    None.
  • Preferred Trucks
    DAF
    Kenworth
    Peterbilt
    Volvo
  • American Garage Location
    Nevada: Las Vegas
  • EU Garage Location
    The Netherlands: Amsterdam
  • Known languages
    English, Dutch

External Websites

Recent Profile Visitors

93165 profile views
  1. Hello. I'm daniboy2005 disagreeing with the ban because I didn't play the game. But my cousin was not aware of the rules of the game. I'm also angry at it because I really like playing with the truckersMP. And I apologize to everyone. I'd like you to lift the ban. Thank you in advance: daniboy2005

    1. [TAL CEO] BlackSkill

      [TAL CEO] BlackSkill

      Rule §1.1 - Account

      You are responsible for your own account. When rules are being broken, we will punish the account that broke them, no matter who was playing at that time.

    2. Tomukas37

      Tomukas37

      Dear @daniboy2005
       

      The forums is not the place for talking about bans, however below, I will tell you what you can do.


      Firstly, you can appeal your ban. This can be done here --> https://www.truckersmp.com/appeals 


      Here are a few guides which can help you with this:

       

      If however, you are unhappy with the outcome of the appeal, or you have not received a reply for 3 days, or you would like to complain about a staff member, you can do so through the feedback system here --> https://www.truckersmp.com/feedback 


      Here is a guide which can help you with this:

      In addition to everything mentioned above, at TruckersMP there is a specific way that bans are issued. Here is the system:

       

      Quote

       

      §2.10 - How bans are issued

      The first 3 bans issued are at Game Moderator discretion.

      The 4th ban is 1 month.

      The 5th ban is 3 months.

      The 6th ban is permanent with no chance of undo. Any bans further than 12 months before the current ban are ignored under this rule. This is considered the cooling off period.

       

      If you have at least two history bans of the same length in your ban history, Game Moderators may extend your ban to the next ban history length, regardless of how many bans you have had in the last year. For example, if you have already had two 1-month bans, your next ban can be extended to 3 months. If you have two 3-month bans, your ban can be extended to perm. Note that bans that are extended due to it being your 4th, 5th or 6th ban cannot be removed, they are strictly 1 month, 3 months and permanent.

       

      If you have any other questions, feel free to send me a message, I'll reply as soon as I can.

       

      //Locked.

  2. Why did lorena or suddenly everyone become enemies? No one in Lorena believed it, but Lorena was right. Don't hide the facts TruckersMP team !!!:excl:

    1. Bonnm

      Bonnm

      Probably you‘re at the wrong place to get facts or an explain. May you move better to the Feedback function if you feel it’s not correct. 

       

      Where can i find the feedback? 

       

      http://truckersmp.com/feedback 

       

      To add something, TruckersMP will have reasons why this happens and it won’t get shared outside, to respect the guys which got kicked for some reasons. But you can still try.

    2. iMap

      iMap

      turkish mafia include turkish admins and turkish users make other users sad(insalting blocking raming ...) and we cant enjoy the game. turkish admins dont want ban turkish users we will leave the game 

  3.  

    Can't I see any player and give me a permanent title???
     

    QQ图片20181214050020.png

    1. Show previous comments  1 more
    2. DirtyShoeGucciFlipFlop

      DirtyShoeGucciFlipFlop

      That's what happens when u are playing with 300 ms of ping. Not a good thing to do

    3. china-zhangjian

      china-zhangjian

      Appeal I can't deliver it. picture

       

    4. Tomukas37

      Tomukas37

      Dear @china-zhangjian
       

      The forums is not the place for talking about bans, however below, I will tell you what you can do.


      Firstly, you can appeal your ban. This can be done here --> https://www.truckersmp.com/appeals 


      Here are a few guides which can help you with this:

       

      If however, you are unhappy with the outcome of the appeal, or you have not received a reply for 3 days, or you would like to complain about a staff member, you can do so through the feedback system here --> https://www.truckersmp.com/feedback 


      Here is a guide which can help you with this:

      https://forum.truckersmp.com/index.php?/topic/39652-user-feedback-contacting-upper-staff/

      In addition to everything mentioned above, at TruckersMP there is a specific way that bans are issued. Here is the system:

       

      Quote

       

      §2.10 - How bans are issued

      The first 3 bans issued are at Game Moderator discretion.

      The 4th ban is 1 month.

      The 5th ban is 3 months.

      The 6th ban is permanent with no chance of undo. Any bans further than 12 months before the current ban are ignored under this rule. This is considered the cooling off period.

       

      If you have at least two history bans of the same length in your ban history, Game Moderators may extend your ban to the next ban history length, regardless of how many bans you have had in the last year. For example, if you have already had two 1-month bans, your next ban can be extended to 3 months. If you have two 3-month bans, your ban can be extended to perm. Note that bans that are extended due to it being your 4th, 5th or 6th ban cannot be removed, they are strictly 1 month, 3 months and permanent.

       

      If you have any other questions, feel free to send me a message, I'll reply as soon as I can.

       

      //Locked.

  4. konfig0

    TruckersMP Team

    [CMM] @ChrisPatrol leaves the team due to personal reasons. We wish him luck in his future adventures.
  5. konfig0

    YouTube outage - Effect on reports.

    We didn't at the time, so some reports may have been rejected for an invalid reason - most likely just a few, not hundreds. We don't check every minute whether YouTube has an issue or not, but as soon as it was known we left the reports pending. This is just a general PSA, for the people who may have had their reports rejected.
  6. Hello Konfig0, i really need help here. I got perm banned for something I did not do. and I showed everything I had that it wasnt me and I am still banned. Can you please message me and go over it with me I would really appreciate it. Thank you

    1. Positivetrucking168

      Positivetrucking168

      Hello there,

       

      I would kindly like to remind you that the forum is not the proper place to be discussing your ban or anything related to this topic. It will not help you but could make things even worse.

       

      If you haven't appealed your ban yet, please use the appeal system for such matters. You can find out more on how to do this here:

      If you find that you have appealed your ban but you are still unsatisfied with the GM's response, you can contact Game Management using the feedback system. You can find out more on how to do this here:

      Thank you for your understanding. We apologise for any inconvenience caused.

       

      If you have any other questions, feel free to contact me.

       

      Regards,

      Positivetrucking168

      Community Moderator on the Forums

       

      /Locked

  7. Hi, When you have the time, could you private message me? Appreciate it much, Thanks H20

  8. COME DEVO AGGIORNARE DA 1,31 A 1,32 GRAZIE PARLO SOLO ITALY

     

    1. Show previous comments  1 more
    2. mariobarone1981

      mariobarone1981

      chiedo gentilmente di che sta bloccato fino a gennaio io ho fatto dei errori per no fino a gennaio chiedo assistenza grazie

       

       

       

       

       

    3. mariobarone1981

      mariobarone1981

      chiedo assistenza perche mi anno bloccato fino a gennaio ho fatto l errore ma no ma no a gennaio chiedo se 1 o 2 settimane se si puo sbloccare grazie ma no fino a gennaio

       

    4. ?? Powerful

      ?? Powerful

      Salve @mariobarone1981 ,


      Sfortunatamente, ti dobbiamo informare che non ci occupiamo di problemi relativi ad i ban in questa pagina di supporto.

      Per fare richiesta di sban, perfavore andate al link seguente: https://truckersmp.com/appeals.

      Di seguito troverai una guida su come usare il sistema di richiesta di sban - https://forum.truckersmp.com/index.php?/topic/16293-how-to-use-the-ban-appeal-system-en/

      Se credi che il tuo ban sia errato e il tuo appeal non sia stato trattato correttamente, perfavore leggi il seguente topic - https://forum.truckersmp.com/index.php?/topic/39652-user-feedback-contacting-upper-staff/


      //Locked
       

  9. konfig0

    Satisfaction survey

    It's not going to be removed, none is UNLESS the profile link is incorrect: such as home page, etc. I've said it before: genuine feedback - whether it is positive or negative, we will take it into account.
  10. konfig0

    Satisfaction survey

    Question: Would you like a completely filtered outcome with accurate results. Or: An unfiltered anonymous survey which may have been answered multiple times by the same person, which does not give us an accurate image of what people want (which if we then start doing things, people will complain about because it is not what they entered in the survey!) Seems like whatever turn you take, it's never the correct one. edit: @TomW88 thank you for your feedback!
  11. konfig0

    Satisfaction survey

    I guess the argument of talking to a brick wall goes both ways.. It is not manipulating if that data is infact not use-able for us, since it doesn't meet the requirements of our survey. However, since it's turning into an endless carousel I will stop responding now. You can contact me on Discord if you have a legitimate question, which isn't about the stuff you've already said (and received answers to).
  12. konfig0

    Satisfaction survey

    We demand a profile link, if that's too hard then yes those entries will not be looked at - like I said, we are looking for genuine and legitimate feedback. Many people have replied already, almost all of them with their profile link. It's not manipulating, it's looking at feedback which has been entered accordingly to our wishes. The survey is voluntarily, you choose whether you want to submit or not. We are not going to use it for anything else than to improve this community & mod.
  13. konfig0

    Satisfaction survey

    Nothing to stop them, however those entries will be deleted afterwards.
  14. konfig0

    Satisfaction survey

    We are not a company, this is a community and we want the user input to improve our services. We chose for verification, as it makes things much clearer. There are plenty of people who'd enter the survey multiple times and therefore give us false information. We are not looking for that, we are looking for genuine feedback and user experiences. And not 10 entries from 1 person.
  15. konfig0

    Satisfaction survey

    Why hold a survey to people who do not touch the mod at all anymore? It should be based on (recent) experiences. Therefore the minimum is once a week, else you can not answer the survey properly. It's set up like that simply so people do not spam in their responses, without verification it has no use as anybody can write things as much as they want. We're not going to use the survey against anybody, I don't know on what you base that on but I'm sure you can't provide that statement with arguments / proof.
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