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Luna

Project Manager
 TruckersMP Profile
  • Posts

    732
  • Joined

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About Luna

  • Birthday 11/03/2001

Profile Information

  • Gender
    Female
  • Location
    Friesland, The Netherlands
  • Interests
    ...
  • Preferred Trucks
    MAN
    Western Star
  • American Garage Location
    Nevada: Las Vegas
  • EU Garage Location
    Russia: Saint Petersburg (Санкт-Петербург)
  • Known languages
    English, German, Dutch

External Websites

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117890 profile views

Luna's Achievements

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Community Answers

  1. Luna

    TruckersMP Team

    @Cyberskilzz Add-On Manager + Test Coordinator ➜ Retired Team Member (left)
  2. Luna

    TruckersMP Team

    @Andreas Event Manager ➜ Retired Team Member (left) @Phon Community Manager ➜ Retired Legend (left)
  3. We have just had a recruitment to add more people to our GM team. It's now with 110+ members the largest it has ever been. During peak time, we get around 20 reports per minute on Sim 1 alone. We once calculated we would need a team of 2000 Game Moderators in-game to review all reports while still dealing with appeals and uploading evidence and absences etc. I don't think that is realistic as we would also need 300 Game Moderator Leaders to perform quality control, probably 100 trainers, and several dozen managers. What is more feasible is the solution we have been aiming for for a while now; a system like CS:GO and other games where experienced players anonymously rate reports and bans are issued on that if a specific amount of random players rate the report positively. Our team would review appeals. However, this is a quite big change technology-wise and moderation-wise and is not something coming anytime soon. Just wanted to add this to the conversation
  4. Luna

    TruckersMP Team

    @Skinner Event Manager ➜ Retired Team Member (Left)
  5. As mentioned, in most cases, there will be a video linked when the ban is issued or within 2 hours after that. If the ban was issued in-game and the GM has not uploaded the evidence (they are not always required), then you can appeal your ban where the GM will add the evidence to your ban. This will change in the future when we use an in-game only system for report so you won't have to worry about that.
  6. Given the feedback on SCS's implementation of adaptive cruise control and the emergency brake, it seems like the feature is not very safe yet. Several players have reported issues with the detection of elements and odd braking behavior. We hope for SCS Software to make changes before we will look into supporting it.
  7. Hey, we will not be able to host videos on our platform due to the infrastructure required for it. It is unfortunate that some players experience difficulties in uploading evidence due to governmental restrictions and lack of sufficient alternatives. We still offer in-game reports that do not require recording a video and we also want to move away from web reports in the future with a new report system. Until then, some pages have been recommended here but I would also recommend demanding change from pages like bilibili and of course, the Chinese government as they restricted access to pages like YouTube in the first place.
  8. Hi, I am sorry to hear that our updates may sometimes cause issues. We always keep events and peak time in mind when pushing non-essential updates hence why 95% of our updates are released during nighttime or morning European time. This allows for most players to experience a seamless experience. Updates that require reselecting a spawn city are very rare as these only happen when we support a new game version with map changes or if we update our own map modifications around the CD road or the TruckersMP HQ. These are rare but unavoidable, unfortunately, due to the way the game works. Over the last years, we have also improved the way client updates are delivered avoiding long update times.
  9. Luna

    TruckersMP Team

    @HandOfClash Game Moderation Trainer + Event Planner ➜ Event Manager
  10. Luna

    TruckersMP Team

    @Kye. Event Team ➜ Event Manager @george_xyz Event Planner ➜ Event Manager
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