Satisfaction survey

[Hapton 114]

Search Answered .

[Denis (123 rus) 1]

why do they take reports so long? some reports quickly go the other way slowly. earlier

[Pillow 2441]

3 hours ago, HamitCanKilic said:

The number of entries made is not important. I think it is important to consider complaints and suggestions. Numbers do not have a value.

 

We look at the complaints and other feedback when it's finished, not halfway through a survey since you can't summarize how many complaints we got when the survey isn't finished yet.

 

2 hours ago, Road Agency said:

why do they take reports so long? some reports quickly go the other way slowly. earlier

 

This really depends on the workload of our Game Moderators. Sometimes it's high, sometimes it's low. We work with a FIFO-system (First In, First Out) what means that we will deal with the oldest reports first. Sometimes 1 user has more reports against him and that could by any chance be a report that is quite new. That's what makes some report being dealt with a bit faster and others a bit slower.

[IpilkAlaus 295]

3 hours ago, HamitCanKilic said:

The number of entries made is not important. I think it is important to consider complaints and suggestions. Numbers do not have a value.

I'm sorry, but that is just a stupid comment. Try processing 3300 survey entries on your own and then analyse it. No value, my a**.

[Denis (123 rus) 1]

On 31-8-2018 at 1:21 PM, Pillow_ said:

 

We look at the complaints and other feedback when it's finished, not halfway through a survey since you can't summarize how many complaints we got when the survey isn't finished yet.

 

 

This really depends on the workload of our Game Moderators. Sometimes it's high, sometimes it's low. We work with a FIFO-system (First In, First Out) what means that we will deal with the oldest reports first. Sometimes 1 user has more reports against him and that could by any chance be a report that is quite new. That's what makes some report being dealt with a bit faster and others a bit slower.

Earlier reports on reports were received faster

[Dziada 722]

@Road Agency There are so many reports you don't even realise, the team try their best.

[Octavian101 10]

I just completed the survey and all I hope is that it is not just some formal paper and questions like the in-game question of how the /fix command should work
And also as how Lucy said :

On 8/22/2018 at 10:33 PM, Lucy* said:

Please do not forget to review and discuss the results with our players.

 

[Neons 188]

I just completed the survey. 

[W900 2]

I have just did the TruckersMP survey

[Prime 1321]

The survey is now closed for analizing and reporting. There are over 4000 entries! 

 

We will be posting the finished report during this week.

[Garret_Dexeau 223]

I appreciate you guys decision to have held this survey. Our opinion is the best input you guys can get!

[xTH3xMoDsZx 240]

Lets hope the feedback will shape the future for TruckersMP and make it a better place for everyone in the community.

[Glada_Laxen 143]

@Prime Has the finished report been posted? If yes, is there any link we can get?

[Gamer_67 316]

Thank you very much for organizing this survey. 

[bomface1122 1]

Ok thanks for survey.

[Leandro Santiago 18]

Could they not reopen the questionnaire for the community to apply their satisfaction, opinion, criticism and the like?

[Trucking Australia 875]

@Leandro Santiago We will open up another survey when we are looking for mass information from our users. If you wish to give us your personal feedback, however, please feel free to leave your comments at https://truckersmp.com/feedback for our upper staff to review it. 

[ScaniaFan89 1011]

1 hour ago, Leandro Santiago said:

satisfaction, opinion, criticism and the like?

That's literally what the survey was for. 

[Glada_Laxen 143]

On 9/10/2018 at 3:09 PM, Prime said:

The survey is now closed for analizing and reporting. There are over 4000 entries! 

 

We will be posting the finished report during this week.

Has the finished report been posted yet, just somewhere else? Or is it delayed? 

[Leandro Santiago 18]

22 hours ago, Trucking Australia said:

@Leandro Santiago Abriremos  outra pesquisa quando estivermos procurando informações em massa de nossos usuários. Se você deseja nos dar seu feedback pessoal, no entanto, sinta-se à vontade para deixar seus comentários em https://truckersmp.com/feedback  para que nossa equipe superior possa analisá-lo. 

Thanks for the report. I'll analyze the possibilities, my friend.

[Prime 1321]

We've indeed had some delays with the finalisation of the report, but this time it will be out really soon

[Rysiu145 0]

hi guys i got problem i installed truckersMP but when im cliking on ETS2 its says something like unsupported game version detected                                                                                Expected ver.  1.31.2.1s                                                                                                                You have ver 1.32.3.3 plz help

[LIGHTOFGOD 2453]

Hello @Rysiu145;

 

We have an announcement about your issue. Please have a look it: https://forum.truckersmp.com/index.php?/announcement/5-update-132-its-time-to-downgrade/
Btw, if you need help, please create a topic in Help Section or create a ticket on the website.

Thanks  

[DJ Jefferz 1414]

Since the report is now out on 

Shouldn't this be locked and archived or something?

[Wheezy 1210]

@DJ Jefferz You are right! 

 

Due to there being a new post relating to the results of the survey, there is no longer a purpose for replies on this topic. For that reason, It will now be locked!

 

Check out the results here:

//Locked