Hello @Xiao Zhe,
Thank you for asking us a question on here
Our last Support Team recruitment was in March 2023 - and since then the Support Team has been thriving with the everyday queries across all of our platforms. We tend to base our recruitments when we are struggling with workload - and since then our supporters are highly motivated and workload is managed relatively well across most of our languages that are supported, therefore we do not see it reasonable to hold a recruitment when things are running relatively smoothly. We may be looking to expand into languages which are not yet supported or languages which are in high demand from our players. These languages include:
Turkish
Czech / Slovak (looking to expand into)
Polish
Russian
Portuguese
I hope this answers your question, however at the moment we are in a relatively good position as far as team members go and current workload. However we may be seeking additional support in the languages above over the coming periods.