Rico

Hello @Xiao Zhe, 

Thank you for asking us a question on here 😄

Our last Support Team recruitment was in March 2023 - and since then the Support Team has been thriving with the everyday queries across all of our platforms. We tend to base our recruitments when we are struggling with workload - and since then our supporters are highly motivated and workload is managed relatively well across most of our languages that are supported, therefore we do not see it reasonable to hold a recruitment when things are running relatively smoothly. We may be looking to expand into languages which are not yet supported or languages which are in high demand from our players. These languages include:
 
Turkish 🇹🇷  Czech / Slovak 🇨🇿 (looking to expand into) Polish 🇵🇱  Russian 🇷🇺  Portuguese 🇧🇷🇵🇹  I hope this answers your question, however at the moment we are in a relatively good position as far as team members go and current workload. However we may be seeking additional support in the languages above over the coming periods. 

Hello @[MCG]dogearmy #DogeToMoon, 

You cannot have a GIF as your profile picture, unless you delete your TruckersMP account (In this case you can customise your profile logo). As long as your TruckersMP account is connected to your forum account it will only have a static profile picture. If you have seen someone with a gif as a profile picture, it means they no longer have a valid TruckersMP account. 

I hope this answers any questions you have, and look forward in your response. 

Best Regards, 
Rico 
Support
 
 
 

Hello @FL Command Center,

Thank you for using our forum for any queries you may have. 
We are sorry to hear that you are having this problem, so please follow the solution down below in order to solve the problem: 

-Restart your the router/modem & PC and try logging in. 
- If that does not work, please try going to "This PC" and copy/paste this path C:\Users\%USERNAME%\AppData\Local\Microsoft\Windows\WebCache & C:\Windows\Temp\WebCache (if available).
-Delete all files from both folders.
-Launch the launcher as administrator and try again

I hope this will be able to help you, and I look forward in your response so we are able to put this topic in the correct section of the forum. 

Best Regards,
Rico

Hello there,  
 
Since you got the answer, i will go ahead and move this topic to solve topics. 
If you have anymore issue in the future, feel free to contact us again 
 
Regards,
Rico
Support 
 
//Locked and moved to Solved Topics 

Hello @Skalkery (FR),

There are plenty of online websites/resources in which have useful information regarding the differences between OpenGL and Direct X11. They are two different graphic rendering programs and each have their pros and cons. It may depend on what Operating System you currently have that may be causing these lags when running with OpenGL . For further information if you would like to know more about the differences between OpenGL and Direct X11, I suggest you take a look at this : https://www.wisegeek.com/what-are-the-differences-between-opengl-and-directx.htm#didyouknowout , it will give you a good understanding of what you need to know about each program.

I do hope this has answered any questions you may have, and I look forward in hearing from you. ?

Best Regards,
Rico
Support