Prime Posted January 11, 2019 Share Posted January 11, 2019 Hello everyone! With an ever growing community we constantly need to look at our processes and look for areas where we can streamline them so that we can give a better service to everyone of you. This time we're making some significant changes to the way we treat bugs. Ever since the beginning of the mod we've had a section on the forum to report possible bugs which would then be checked by staff to confirm if it's an actual bug. With a community that has grown exponentially since then, keeping a good overview of confirmed, new, double and fixed bugs has become a complex matter. What changes? If you have encountered a possible bug you can now report this through the support system (https://truckersmp.com/support) where a member of our support staff will look at your issue and either confirm that it's a bug or help you with a solution if it isn't. The bug section on the forum will be changed and refreshed to where they will only contain single entries of each confirmed bug sorted by status. This will make it easier for you to see if your issue is already a know bug or not. Can I still report a possible bug in the forum section? No, you will no longer be able to create new bug reports on the forum. Instead our community managers will make a single report of each known and confirmed bug. What about existing bug reports that were made in the past? All existing bug reports will be moved to an archive for consulting and our community managers will process them. See you out there! Greetings TruckersMP team View post on homepage 11 2 2 Regards Prime Service & Data Analyst Link to comment Share on other sites More sharing options...
Grundii Posted January 11, 2019 Share Posted January 11, 2019 Great new feature, I really appreciate it! It's the best way to deal with bug reports in the future! Kind regards, ɢʀᴜɴᴅɪɪ Retired Manager Link to comment Share on other sites More sharing options...
User_9806 Posted January 11, 2019 Share Posted January 11, 2019 Thanks Link to comment Share on other sites More sharing options...
BurakAKSAKAL Posted January 11, 2019 Share Posted January 11, 2019 Thanks Link to comment Share on other sites More sharing options...
Mareckii Posted January 11, 2019 Share Posted January 11, 2019 It's great! This make that users can't not use major bugs that someone had found 1 Link to comment Share on other sites More sharing options...
Kamer Posted January 11, 2019 Share Posted January 11, 2019 Thanks^^ Pleasant regards Kamer Veteran Driver II You can communicate with me (: Link to comment Share on other sites More sharing options...
Zuncky Posted January 11, 2019 Share Posted January 11, 2019 Thanks Mit freundlichen Grüßen / best regards Zuncky Link to comment Share on other sites More sharing options...
Guest Posted January 11, 2019 Share Posted January 11, 2019 A situation to be must.Already the support team staff's job,trying to find solutions for bugs and some error related to our TruckersMP mod . Also,there were too many and unnecessary topics on the forum about bugs.This is an excellent choice and decision ! Link to comment Share on other sites More sharing options...
HelenAndio Posted January 11, 2019 Share Posted January 11, 2019 Thanks Link to comment Share on other sites More sharing options...
LUIG Posted January 11, 2019 Share Posted January 11, 2019 Thank you! Link to comment Share on other sites More sharing options...
Skazochnick Posted January 11, 2019 Share Posted January 11, 2019 27 minutes ago, grundii said: Great new feature, I really appreciate it! It's the best way to deal with bug reports in the future! Yes. I completely agree. Thanks you! Link to comment Share on other sites More sharing options...
Dutchze Posted January 11, 2019 Share Posted January 11, 2019 Thanks Good Morning TMP Link to comment Share on other sites More sharing options...
Nykyyy(SV) Posted January 11, 2019 Share Posted January 11, 2019 Thanks Link to comment Share on other sites More sharing options...
David E. Posted January 11, 2019 Share Posted January 11, 2019 These changes made the whole procedure seem much more dynamic. Link to comment Share on other sites More sharing options...
LOCK-MAN Posted January 11, 2019 Share Posted January 11, 2019 Thanks Link to comment Share on other sites More sharing options...
Azuly Posted January 11, 2019 Share Posted January 11, 2019 It's more professional looking now. I hope bug repors het claimed faster now. Nice add! Link to comment Share on other sites More sharing options...
SalePro Posted January 11, 2019 Share Posted January 11, 2019 This system of bug reporting is much better now. You have done great work by changing this, and it is a lot better and easier now. Link to comment Share on other sites More sharing options...
Leon Baker Posted January 11, 2019 Share Posted January 11, 2019 Nice to see that Support Team has new tasks to do, hope they'll do their job professionally Link to comment Share on other sites More sharing options...
Hawkmusen Posted January 11, 2019 Share Posted January 11, 2019 Support team needs to look at these jobs nice feature thanks Link to comment Share on other sites More sharing options...
Andreea RO Posted January 11, 2019 Share Posted January 11, 2019 Perfect! Thanks! Link to comment Share on other sites More sharing options...
Skycouto_ Posted January 11, 2019 Share Posted January 11, 2019 Way more practical and fast for both parties! Thank you Link to comment Share on other sites More sharing options...
Janisane Posted January 12, 2019 Share Posted January 12, 2019 Thanks! Link to comment Share on other sites More sharing options...
Guest Posted January 12, 2019 Share Posted January 12, 2019 Thanks Link to comment Share on other sites More sharing options...
[TPH] John Posted January 12, 2019 Share Posted January 12, 2019 Good. Like they said above, it will stop others from using and abusing a bug someone found. Link to comment Share on other sites More sharing options...
Guest Posted January 14, 2019 Share Posted January 14, 2019 okay. thank you, I only comment to try to fix the problem of Heavy Cargo Pack, with the train and the Dozer. Link to comment Share on other sites More sharing options...
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