Admin Timetables (Not updates to the MP itself)

[Spirit Omega Wolf]

Now I'm not saying they dont do their job, THEY DO!! and they do it perfectly.   I collected info, about 25 admins currently and no current time table

Suggestion Name: Admin Timetables for Ingame.

Suggestion Description: Simply have a timetable where admins have to be online for a period of time. If they cant be online for what ever reason when its their turn they have to let other admins or Head of ets2mp know so someone can cover. Atleast one admin online throughout the day (Higher amount of players) but there dont have to be as many at night (max about 200 players). Failure to tell anyone they cant do it results in a warning point, get 4 of them and you are demoted or even kicked of the team. The timetable must have a admin every hour in the day so admins are constantly online. Other admins who timeslot is not booked at that time can still join and help with reports just means they do extra work.

Any example images: Look at the timetable here: https://truckersfm.com

 

Why it should be added: Yesterday I came across a group of trolls apparently in a convoy. They were all over the road and ramming each other but not me (I dont report if they dont hit me), In the steam messages with an admin (Not naming anyone) who is in my friends list had just left ets2mp EU1. So I was a little annoyed not mad. The fact the players cant use the /admin command to see any admins online is a little weird aswell as I dont see why we cant use it. Anyway back on topic, So I have no Idea if an admin is online or not. Turns out not. Then.... about 10 IRL mins later, Admin in global chat says "Hello everyone" and then a different admin about 2 mins later says, "Remember to turn lights on at night". I was annoyed more by the face it went from 1 admin who just left so now its 0 admins then 10 mins later it 2 admins online.


Thanks for reading. Again, I dont hate against admins just think there should be a timetable everyone can see so they know if an admin is online.

[stilldre1976]

Think the lights on message is automatic matey agree with what your saying but we have to remember admins have a life too theydont get paid to do what they do either,am sure the admins speak within each other maybe they let each other know if they cant make there shift etc

 

disagree on the admin command tho the trollers would have a field day if they knew no admins were on  I think not knowing if there on there puts a lot of people off from messing about knowing they could pickup a nice ban.

[Nameless Ghoul]

This would be nice, but I think the main reason they don't have a timetable is because they don't want people to know they are there, otherwise everyone would behave when they're on and when they're off "chaos". -rep

 

-Thanks, Sami

[Scar]

We try to be online as much as we can. Some admins have a fulltime job and might not make it to work in a scheduled way.

[Glenny_]

Im kind of in two minds about this idea, I agree to an extent but knowing that no admins were online would open the floodgates to trolls.

[Nameless Ghoul]

^ Thanks, but if they get a ban after they have seen it they might abuse, his idea is good but slightly impossible, if it was I'm sure only staff could see it so they could work out shifts.

 

-Thanks, Sami

[Ykaro]

I agree with you

Edited November 1, 2015 by RayRay5
removed quoting of previous post

[[ S.PLH ] Warrior]

 

Thanks for reading. Again, I dont hate against admins just think there should be a timetable everyone can see so they know if an admin is online.

 

Well it's not a good idea that everyone can see it , that's why we don't have /admin command in-game , the bad players can see when the admin are on and when not 

if a admin needs help in-game or admin is needed we get a message on our private iga channel , so every iga can read it , and jump in-game 

 

it's not about the quantity but quality 

[Glenny_]

^Couldn't have said it better myself.

[Chriszx9]

+ 1 It is neccesary. Although it might tip the trolls, as some drivers stated. Along with your suggestion, admins should organize some kind of "watch", letting each other know when they are available. If an admin is unavailable, another admin should take that turn, and be relieved... (Just hipotetically saying)

Also, I'm deeply sorry that you had to go through that awful experience.

[[ST-LH] Calbert]

Would be nice for the admins to have a proper rota so there is at least one admin on, covering all timezones as there isn't exactly a shortage.

 

 Then.... about 10 IRL mins later, Admin in global chat says "Hello everyone" and then a different admin about 2 mins later says, "Remember to turn lights on at night". I was annoyed more by the face it went from 1 admin who just left so now its 0 admins then 10 mins later it 2 admins online.

 

^ This bugs me. It annoys me when admins use it to greet everyone or announce that it's night time. As if we can't see it's night time. Should be reserved for traffic reports and that's it. Not for greeting the server or having a conversation(which I've seen a few admins do in the past), or advertising a certain rubbish radio station.

[Scar]

We aim to be online as much as possible. Users don't have to know if we are online or not, knowing our status would change the behaviour of people.

 

To add to the post above, I agree that admins shouldn't "greet" players. But I disagree with having a conversation. We sometimes meet people we know in-game, often while flying around and not being in a 500m radius. It's easier to have a - short- converstation in chat instead of using PM since alot of players send us PM's ingame.

 

Back to the subject, try to record and report. It's better to have it reported in-game and on the website. If we can't make it in-game, we still can punish on the website.

[Nameless Ghoul]

^See that's what I said above, knowing if they were on would effect the behaviour like I said and what Scarface said, the Admins work fine enough to deal with most of my issues and I have no intention to say yes to this.

 

-Thanks, Sami

[Chriszx9]

I'm not really sure about the arguments. It's true that "trolls" might take advantage of it - But if you know an admin is going to be there, would you break the rules? It could be useful as a prevention tool.

 

However, trolls would also find enough time to create chaos.

 

Still, I'll insist that this is a good feature. I'll have to admit that admins can't be everywhere, at any time... But it's frustrating when the reports aren't enough.

 

I believe this would help us both, Drivers and admins.

[Guest]

+1 or they could make a timetable so there is 2-3 admin on every single minute all day

Like shifts take it in turns and then that would help the situation alot

[videogamer]

for the people that are saying that there should be a admin online every minute or hour of the day are you willing to pay the admin(s) an hourly wage to police the servers because where i live the minimum wage is $9 an hour

[Darth Wazawai]

Canada is min 10, Ontario is 11.25 or something (Idk I get paid more )

As for timetable idea it should only be used for gap referencing:

^ might I suggest creating a spreadsheet with all admins using a table layout format:

 

[table]

Name    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 etc

Admin              o o o

Admin    o o o

Admin                        o o o

[/table]

 

o = bg coloring under corresponding numbers showing the likelihood of them being online.

 

This well then display the time slots left with holes.

 

It's not hard to make easy to update and can even be displayed here

 

Also I've had a admin ban a user w/o seeing the evidence. This is only because I put in the report (video), so record and report.

 

Edit: I hate this forum software... the "o"'s above should be properly spaced apart but aren't...

[Chriszx9]

for the people that are saying that there should be a admin online every minute or hour of the day are you willing to pay the admin(s) an hourly wage to police the servers because where i live the minimum wage is $9 an hour

 

I believe money is irrelevant at this moment. RIght now, admins might be online - And as far as I know, they aren't getting a dime, or a single penny for it.

[Darth Wazawai]

^ yup admins are 100% volunteering.

I'm not really sure about the arguments. It's true that "trolls" might take advantage of it - But if you know an admin is going to be there, would you break the rules? It could be useful as a prevention tool.

Kat_tv is almost always on so that feature be useless if it displays name's

[videogamer]

i just hate it when people demand that there should always be an admin online

[MrHarv98]

Current situation on the admins: 

 

→Come online when they have time and want to admin.

→Do some reports and take care of real life stuff 

→Go offline and call that a day

 

The situation we want by the admins:

 

→Comes online at fixed times

→Does certain amount of reports say 20 if they are in game or less, Basically finish up the max amount of reports in the time he as limited amount of time as per timetable

→After the alloted time passes for admin he's free until his next slot to do whatever he/she wants to. Drive,Play anther game,do a convoy,visit forum, go for a round around the city, whatever you possibly think of

 

How it should be done:

 

→Vodka and Clarkinator are beloved Project Managers should make a Feedback form regarding time slots and admin should pick time slots from the listed one when they are avaible, Lets say if in time table most admins are availble after 6 pm BST, and 8 admins sign up for that time then those admins should be randomly slotted a time after 6 pm onwards per day. If 8 admins signed up 6 pm then 2 of them will work for one hour each. 2 hours/ 6-8pm covered and next admin pop-ups online and continues it on, So you'll never get out of momentum with the ongoing reports and players will be happy too.

 

→The only thing this will change that all admins cannot popup at the same point of time, Yes replacements/substitutes can be made easily but only if necessary.

This will bring more continuity and discipline in the Admin job. The timetable shall be visible to ets2mp staff only not any player or member. As said in above posts if the timetable was leaked out this whole of plan is a fail at first go. Ofcourse you still can give a shot by making the timetable public but just to be cautions i wont reccommend making it public.

 

+1 to the suggestion with a bit of change

[Nameless Ghoul]

I'm actually surprised people are +1-ing this, Admins are the "eyes in the sky", they're like CCTV, in the streets (IRL) if you're just about to rob someone and you notice the CCTV you're not going to rob them unless you're stupid. CCTV is meant to be discrete, so people show their true colours and the admins deal with them.

 

-Thanks, Sami

[Merciful]

What is with these threads lately???

 

We are online when we can be online, we have lives as well, we cannot commit that we will be on at certain times as i have said we have real lives and they sometimes take over this virtual world.

 

Why cannot people be happy that we give up our time for free, if you want us to commit to certain time slots that we will be "online" then I suggest donating and paying us an hourly rate when we are on and had our time sheets stamped.

[Nameless Ghoul]

^ I +1 Merciful.

 

-Thanks, Sami

[Guest]

I actually like this idea.

 

Even if an idea such as this doesn't ensure  that there is always an active admin on, It will help us and higher staff understand when exactly we need admins, any reoccuring problems at a particular time which we can then use to improve the team, re organise time for some or even get more admins for that zone.

 

Although I agree that there should be a timetable, this timetable SHOULDNT be accessable to the public, just the admins and higher.

 

This may help the admins organise themselves.

 

admins: A timetable system doesnt stop you from booking a slot when you can get online, instead of promising a slot. Just because you cant book a slot at the time the timetable is made, doesnt mean you can book a slot when you do actually go on.

 

There is nothing wrong with abit more organisation. This timetable can help show admin activity too.