Hello @GamingComputer_Pony,
If they try please the following:
- First of all make sure you`re logged in with the same Steam account with they have announced themselves with TruckersMP.
- Open notepad or a text editor.
- You need to write 2 rows, on 1st your email, on the 2nd your password.
- Copy now e-mail from the editor and insert them with the key abbreviation in the Ingam login (STRG + V)
- If they make the same for password.
If the solution should not function, you must have a strange sign in the password what cannot be recognised by the system.
To handle this problem, you should change your account password only in Latin letters (a to z) and figures (0-9).
Please, let know me whether her problem has been repaired.
Best regards
Lucas Peterbilt