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Xiolin

Game Moderator
  • Content Count

    140
  • Joined

  • Last visited

Community Reputation

75 Unlicensed

About Xiolin

  • Rank
    6t Braco Vans
  • Birthday November 19

Profile Information*

  • Gender
    Male
  • Location
    US
  • Preferred Trucks
    Mercedes
    Scania
    Volvo
  • American Garage Location
    California: Los Angeles
  • EU Garage Location
    France: Lille
  • Known languages
    English, Some French

TruckersMP Information*

External Websites*

Recent Profile Visitors

3734 profile views
  1. Traveling CD Road and receiving 0% damage
  2. This seems to be a topic every other week lol. Unfortunately we do have lives. Whether that be personal time, school, work or enjoying games ourselves. While we pride ourselves on getting reports done as soon as possible, it can not be possible at times to keep them within hours. This can extend into a couple days wait. Both my Real Life job, and my job here, revolve around game administration. Even at my paid job, where we have staff that its their paid job to respond to reports, they can not currently keep report counts down to within a 12 hour window. Please note that we here at TruckersMP are all volunteers. We provide our time for free whenever possible to ensure that the services continue to run. The whole life story out of the way, currently we are experiencing a up-tick in reports and users on the service. Obviously, with recent real world issues, there is a lot more free time for people to be on TruckersMP. With this means increased report counts. We have admins almost constantly working on reports, answering them as soon as possible. However, at times, demand can sometimes exceed output. Especially when we want to ensure that we are handling each case with high quality reviews and results. Right now, your responses to web reports are currently 2-3 days from the time you submit the report, due to the demand that is being placed at this given time. While we are not ecstatic that this is the case, please know we are still handling each report with the same quality and care that we put forth to every report.
  3. Xiolin

    Report Time

    As said above, it depends on GM availability mainly. We are, after all volunteers. Additionally, it depends on the time of year. Holidays and seasonal breaks are going to be busy on the servers, and will increase the number of reports we receive and ultimately handle. Mainly, winter/christmas break can be a real killer on us. Prior to winter break, we were able to respond to reports within the same day (less then 24 hours after the report was sent). Christmas hit, and due to the number of reports received, and GM availability (as we like to take vacations/holidays as well), this got us pushed into having reports answers 4-5 days after they were sent. Over time, this has been gradually decreasing as we work to clear the back log and get ourselves back into more reasonable numbers. We are back down to within 48 hours, and working hard to get back down within 24 hours. Also note, report types and languages can also affect how long a report can take. Depending on the investigation/translation needed, this can also increase the response times a bit to ensure that everything is checked, understood, and we are ensuring that we take correct and effective action for the issue at hand. We've been there in the past, having reports submitted and wondering how long it will take before it gets reviewed. It's not great to have to wait, and we understand that. While it may seem to sit there for a while at times, please be assured we are doing everything we can to get it done as quickly as possible, as correctly as possible, and as effectively as possible.
  4. Hello brother, I'd like to invite you to participate in our team's two-year anniversary. On February 16, I'd like to direct the traffic for fear of other people making trouble

  5. As many have said before, this is a simulator game. Please also note the different servers we have. Simulator - Speed limiter in use. Collisions are enabled, however ALL Rules must be followed. Arcade - No speed limiter, no collisions. Users use multiplayer to be able to truck with their friends while performing loads. Causing collisions causes damage to trucks, trailers and goods. Thus, it is against the rules to be colliding with other users. You should have your truck controlled at all times. This is not going to change, especially since we have separate servers for Simulation and Arcade. Just like in the real world, if you are found at fault for an accident, there are consequences.
  6. Congratulations<3

  7. Happy  birthday!  ^_^
     

     

     

  8. Happy birthday

  9. happy Birthday ❤️

     

  10. Happy Birthday!

  11. I'm back~! Who missed me? :D

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