Suggestion Name: ADD / Update Support Ticket Submission Confirmation Page Instructions (currently missing)
Suggestion Description: Please update the support ticket system submission confirmation page to include communication to the original support ticket creator which provides instructions to visit back to their support ticket page.
Any example images: N/A.
Why should it be added?: There are currently no given instructions provided to visit back to the original ticket page (or any reply comment emails being sent out) and therefore a large amount of support tickets currently may not be getting resolved due to this missing information. Therefore more tickets may actually be getting created and again unsolved.
How I experienced this (example):
I was helping friend out who could not login to TruckersMP. He was unsure if he had an account. Therefore he created a support ticket but heard nothing through his linked steam email address. After two weeks we decided to create a new ticket and discovered this missing information which is quite vital to solving issues.
Please do fix this.
I have updated my profiles again over at the Fanaleds forum. Instructions are on the main post on how to install these:
https://www.fanaleds.com/forum/viewtopic.php?f=11&t=951
Hi,
This is what I see (notice I am logged out of both the forum and the website):
On the forum when I click on that sign in via TruckersMP, I get taken to the main website login page.
Is this on the main web site or just the forum because when logging onto the forum, if I log out of the main website, it ask me to log in via the website with no other option to log into just the forum?
Spent 2 hours today re-tweaking the profiles mention in most of my posts on here.
If anyone uses the FanaLEDs profiles that I upload to their forum; I suggest updating them
https://www.fanaleds.com/forum/viewtopic.php?f=11&t=951&p=5094
Instructions are provided on the FanaLEDs forum thread.
Added VNL to ATS profile and MAN Euro 6 to ETS2 profile
I've updated my FanaLEDs profile's recently - mainly for the new MAN Truck.
You can download the profile from here:
https://www.fanaleds.com/forum/viewtopic.php?f=11&t=951&p=5094
Instructions are provided on that link
I keep my profiles up-to-date and uploaded on the FanaLEDs forum.
Follow the instructions on the thread once FanaLEDs is installed:
https://www.fanaleds.com/forum/viewtopic.php?f=11&t=951&p=5094
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