About complaints(need help)

[F0rmula1]

Hello, everybody. I had an unpleasant experience while playing online today. I was driving my DAF on the Calais-Duisburg road. At that time, a very fast Scania overtook my left side and his trailer bump into me.My DAF hit the fence on the right and lost control. Then another truck overtook me on the left, but my car was out of control and unfortunately hit him.He said he wanted to report me, and I recorded videos to prove my innocence. If I get banned, Can the administrator cancel my record after my complaint is successful?

[Xiolin]

If you get banned, and believe that the ban was an error, you are always able to appeal the ban that was placed. You would just need to go to the following URL for the Ban Appeal forum section:

 

https://forum.truckersmp.com/index.php?/forum/91-ban-appealing/

 

You can also navigate to it from the main forum page by following this: Main Forum Page > Information & Support > Guides >Ban appealing

 

This forum section will describe how you go about filing an appeal for a ban, and provide you the instruction for doing so.

[Rasmus [SWE]]

Greetings @F0rmula1

If you get a ban and you dosn't agree with it and are innocent you can make an appeal at https://truckersmp.com/appeals with evidence showing that it wasent your fault. And a Game Moderator will take a look at it wen they have time and if it is true and its shows in the evidence that you are not at fault you will be unbanned but that is up to the Moderator. Also if you feel that a Game Moderator is doing wrong you can report it at https://truckersmp.com/feedback.

I hope this answers your question and i am looking forward to hearing from you.

Kind Regards.
(SWE)Rasmus

[Suleyman.53]

Looks like you need help. I move this topic to the help section so that you can get some more useful help. 

 

//Moved to Help section

[AdaBey]

Hello @F0rmula1,
 

Multiple great answers have been given. Did the given answers help you? Please let us know. 

 

If your problem is still unresolved, please send a ticket.
 

https://support.truckersmp.com/

 

Sincerely,

AdaBey

TruckersMP Support Team

[Guest]

Dear @F0rmula1,

 

This topic has been inactive for over 3 days and because of that, the topic will be moved to the Inactive topics section.

If you still have got something to ask, feel free to DM me. And as already said, you can also contact the support team here: https://support.truckersmp.com/.

Thank you for your help and participation. Have a great day and happy trucking! 

 

/Locked & moved to Inactive due to inactivity.

[EPS!LON]

Dear @F0rmula1, 

 

Now, this topic has been inactive for 2 more days and because of that, the topic will be moved to the Unsolved topics section. 

Have a great day! 

 

Sincerely,
Epsilon

//Moved to Unsolved due to inactivity.