Question About Ban Evidence

[garsenault]

I got someone perma banned by reporting on the website... it now says it is a deleted account...

 

do I need to keep evidence or can I remove it?

 

What if the account isn’t deleted... do I have to keep the evidence forever??

 

Thanks

[MrSirViking]

So yes you technically need to keep the evidence for ever. Even if the profile is deleted. Cause in case they ever recreate their profile they will still be permanently banned. Unless their evidence is gone against them. So if you delete that evidence you might set a permanently banned person free.

 

 

[P h o e n i x]

You should keep the evidence, because it is still required for you to keep it.

Even if they decide to reinstate their account for some reason, the ban will still be there, so you want the evidence to remain.

 

You can see about this in rule 1.4: (https://truckersmp.com/rules#1-service-wide-rules)

§1.4 - Reporting users

The evidence you provide us must be available for the length of the ban applied, plus thirty days. Evidence for permanent bans must be available forever.

 

You can also read more about reporting users here:

https://truckersmp.com/knowledge-base/article/10

[garsenault]

Ok - thanks for quick response!

[Sensei 32]

Yes is true to keap any evidence .

[_sneaht_0810]

//Moved to Help

[Skazochnick]

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Skazochnick
TruckersMP - Support

[Jamie R]

Hello there, 

As this topic has not received a further response in over three days, it will be moved to Inactive Topics.

 

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//Locked and moved to Inactive Topics. 

[Crestune~]

Hello, 

Due to this topic has been inactive for 1 week, the topic will be moved to Unsolved Topics.
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