garsenault Posted May 20 Share Posted May 20 I got someone perma banned by reporting on the website... it now says it is a deleted account... do I need to keep evidence or can I remove it? What if the account isn’t deleted... do I have to keep the evidence forever?? Thanks Link to comment Share on other sites More sharing options...
0 MrSirViking Posted May 20 Share Posted May 20 So yes you technically need to keep the evidence for ever. Even if the profile is deleted. Cause in case they ever recreate their profile they will still be permanently banned. Unless their evidence is gone against them. So if you delete that evidence you might set a permanently banned person free. 1 Link to comment Share on other sites More sharing options...
0 P h o e n i x Posted May 20 Share Posted May 20 You should keep the evidence, because it is still required for you to keep it. Even if they decide to reinstate their account for some reason, the ban will still be there, so you want the evidence to remain. You can see about this in rule 1.4: (https://truckersmp.com/rules#1-service-wide-rules) §1.4 - Reporting users The evidence you provide us must be available for the length of the ban applied, plus thirty days. Evidence for permanent bans must be available forever. You can also read more about reporting users here: https://truckersmp.com/knowledge-base/article/10 My Discord: --> P h o e n i x#3587 <-- Driving since 18 WOS: Haulin'! (2006) Link to comment Share on other sites More sharing options...
0 garsenault Posted May 20 Author Share Posted May 20 Ok - thanks for quick response! Link to comment Share on other sites More sharing options...
0 florin30 Posted May 21 Share Posted May 21 Yes is true to keap any evidence . Link to comment Share on other sites More sharing options...
0 _sneaht_0810 Posted May 21 Share Posted May 21 //Moved to Help Kindest regards, Stay safe! _sneaht_0810 | TruckersMP Forum Moderator Link to comment Share on other sites More sharing options...
0 Skazochniсk Posted May 21 Share Posted May 21 Hello there, Did you get the answer you were looking for with the answers given above? Your confirmation of the status of your issue/question helps us keep the forum always organized! Regards, Skazochnick TruckersMP - Support 1 Link to comment Share on other sites More sharing options...
0 Jamie R Posted May 24 Share Posted May 24 Hello there, As this topic has not received a further response in over three days, it will be moved to Inactive Topics. Should you wish to enquire further, please do not hesitate to send a private message to me, or any other Support Team member, who will be able to open your topic for additional responses. Please be aware that you have only one week to do this. — Kind Regards, Jamie R Support Team TruckersMP. //Locked and moved to Inactive Topics. Link to comment Share on other sites More sharing options...
0 Crestune~ Posted June 2 Share Posted June 2 Hello, Due to this topic has been inactive for 1 week, the topic will be moved to Unsolved Topics. If you are still having issues, feel free to contact us here: https://truckersmp.com/support Yours Sincerely, Crestune TruckersMP Support Link to comment Share on other sites More sharing options...
Question
garsenault
I got someone perma banned by reporting on the website... it now says it is a deleted account...
do I need to keep evidence or can I remove it?
What if the account isn’t deleted... do I have to keep the evidence forever??
Thanks
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