Hello @Mimmo!
First of all, I wish you a good day sir!
I don't agree with anything you say, first of all, when you want to report violations in the chat, you should get a screenshot of the full chat as evidence, if you can't do this while driving, I recommend medal.tv, there is a feature to save pictures while driving.
In any case, a screenshot of the full chat is requested by the 1.4, which must be analysed in detail, including but not limited to whether the violation in the chat was a provocation initiated by you.
Of course, there are stuffs too that we don't know internally, already these are just my thoughs.