Honestly, I don't understand your complaint about "The time it takes for the reports to be read by the team". It is an "issue" I'll probably never understand. Why do some people think that the sooner the report will be reviewed the better. At the end of the day, for you as players, it shouldn't really matter for how long does a report have "New" status. Just file the report, make sure your evidence stays available and call it a day. If your evidence is valid, the reported user get punished anyway.