Kibatsume Posted September 17, 2016 Report Posted September 17, 2016 Hello truckers ! You're ban is over but stil you can't connect ? It keeps saying that you are banned but in the website it says that it should have ended an hour ago ? Here is an explanation about why this is happening. The first thing one should know is that bans are applied following the UTC/GMT+0 time. For instance : Means that the ban will expire today at 8:42AM in UTC/GMT time. How to convert local time into UTC/GMT Time ? 1. Find you're Time Zone You need to know where to place you're country in a map 2. Convert you're local time into UTC/GMT time Go to this website http://www.worldtimeserver.com/convert_time_in_UTC.aspx As we can see ahad, the ban insued by @Cooper's Freightmaster ends at 8:42AM UTC time. So i'll add 8:45 here Then you'll get to the next page by pressing "Submit", it's time to add you're country/city so you'll have the conversion. This means that when it will be 8:45AM UTC, it will be 10:45AM for me in Belgium (CEST +2) So, the ban will be over at 10:45AM. You can also change you're timezone in the truckersMP's website so it'll do the conversion for you http://truckersmp.com/en_US/profile/settings I hope this will helps. Other usefull posts: If you have any other questions that are not mentionned here, feel free to message me. 1 9 1 Retired Team Member French / Spanish / English
heyhococo Posted October 11, 2016 Report Posted October 11, 2016 Hello! Many people have been complaining about their ban not expiring, and most of the time it's because they haven't changed their time zone on the website. Therefore, this guide will show you how to change your timezone. First, go onto http://truckersmp.com and log in as normal. Next, hover over "My Account" then click settings. Next, click on "Site Settings", and then there's a drop down box with different time zones- select your own. In my case I'm selecting London because I live in the UK. Now you can go to your profile and view when your ban expires at http://truckersmp.com/profile, and now you don't need to worry about incorrect time zones. So there you go, a quick guide on how to change your site timezone. Hope this helps someone! (If you're wanting to make a ban appeal, go to https://truckersmp.com/appeals and make one. If you aren't happy with the response to your appeal and want some higher-up assistance, send a polite ticket with a link to your appeal at https://truckersmp.com/feedback/create) 3
CaptainKostaZ Posted October 12, 2016 Report Posted October 12, 2016 Awesome guide ^ many people don't know about the timezone. How to Report Supported Mods Launcher Error Solutions Rules Ban Appeal Contact Support In case there is a problem where I can help, feel free to contact me by PM.
[TPL] Bialy Posted October 12, 2016 Report Posted October 12, 2016 You should create link to this topic on the ban page
Digital Posted October 15, 2017 Report Posted October 15, 2017 Moved from Solutions to Guides as it is more appropriate here. 1
Guest Posted November 12, 2018 Report Posted November 12, 2018 I knew about it but I learned it again thanks! Kn0wn!
MaxiZockt13 Posted September 24, 2020 Report Posted September 24, 2020 Thank you for this information
Oscar' Posted June 11, 2021 Report Posted June 11, 2021 I haven't encountered such a situation yet, but thanks for the info anyway. 1 ---------------------------------------
[16] Kahretsin Aklımdasın Posted June 14, 2021 Report Posted June 14, 2021 Hello Thanks For The Guide!
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