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DuratorqTDCI

ETS2 dosen't start after pc's reset

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hello, a friend of mine has resetted his pc. he didn't have problems with the game before the reset but now the game starts and immediately crashes.

this is his crash log: https://pastebin.com/TscLjxMA

 

his pc: nvidia geforce gt 240m

             ram 4gb
             intel core 2 duo T6600



edit: sorry if I didn't posted it in "help". my bad.

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Hey,

could your friend proof, if any datas are missed for ETS2 by right clicking on Euro Truck Simulator 2 and choose properties. There should be an option which is named : local data. Then click on "check files for error". Also, he could have 2 different gates, so steam can't choose the right one. For example he had installed ETS2 on C: but in steam it is shown in F:.

 

I hope I could help you with your or your friends problem.

Kind regards

Andreas

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41 minutes ago, DuratorqTDCI said:

hello, a friend of mine has resetted his pc. he didn't have problems with the game before the reset but now the game starts and immediately crashes.

this is his crash log: https://pastebin.com/TscLjxMA

 

his pc: nvidia geforce gt 240m

             ram 4gb
             intel core 2 duo T6600



edit: sorry if I didn't posted it in "help". my bad.

 

Hello.

Weird, it should be no problem however, he may need install windows updates and required updates for TMP to work like it should.

Tell him aswell to reinstall TMP with fresh installer from the website.

 

Regards

K-Sprint

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20 hours ago, DuratorqTDCI said:

hello, a friend of mine has resetted his pc. he didn't have problems with the game before the reset but now the game starts and immediately crashes.

this is his crash log: https://pastebin.com/TscLjxMA

 

his pc: nvidia geforce gt 240m

             ram 4gb
             intel core 2 duo T6600



edit: sorry if I didn't posted it in "help". my bad.


There is an profile config error almost at the bottom. Did your friend converted old profiles to the game after the reset? If yeah I would recommend to delete them and start new ones. 

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Dear  @DuratorqTDCI

 

Since your topic has been inactive for 3 days since the last reply, i will move this topic to Inactive Topics

if you still need any help,feel free to DM me or other support team members, we will open this again!

 

 

Thanks for all participation!

Thank you for your  understanding!

 

 

//Locked and Moved to Inactive

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