dennisanberlin Posted August 20, 2018 Report Posted August 20, 2018 Hi, I just downloaded ur launcher, when I start the game it brings me to the main screen, where I can enter the email and password for my account here. But it keeps saying "invalid email/password". But I´m 100% sure that it is right (just tried with copy and paste to be sure). Screenshot Any help would be nice. Thanks in advance...
0 Dziada Posted August 20, 2018 Report Posted August 20, 2018 After you launch TruckersMP, the login credentials are the TruckersMP ones not your steam ones. Hope this helps Dziada
0 Guest Posted August 20, 2018 Report Posted August 20, 2018 Look at this topic, it about your problem
0 BoSsik2 Posted August 20, 2018 Report Posted August 20, 2018 First of all make sure you`re logged in with the same Steam account which you were on when you registered at TruckersMP. Open notepad or a text editor. You need to write 2 rows, on 1st your email, on the 2nd your password. Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste - ~ Please notice that these shortcuts may be different in your country. If they don`t work, please inform yourself how you can do it on google ~). Do the same for the password. Login. If the solution didn`t work, you must have a strange character in the password that can`t be recognized by the login system ingame. To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength. In order to change your password, you must login at TruckersMP.com, press Edit Account, insert the new password twice, confirm the old password twice and then press save data. Kind Regards. BoSsik2 How to appeal a ban | Ban Appeal | How to report a user | Report player Help (support system) | Rules | Complaints/feedback | Apply for staff
0 [MCG] Kien Giang Posted August 20, 2018 Report Posted August 20, 2018 11 minutes ago, dennisanberlin said: But I´m 100% sure that it is right (just tried with copy and paste to be sure). Screenshot Hello If you are sure 100% that it is right, then also make sure you login into the correct account steam that you linked with your TruckersMP profile Also look at this topic: And if it still didn't work, I suggest you should make a support ticket here: https://support.truckersmp.com/
0 Guest Posted August 20, 2018 Report Posted August 20, 2018 Hello @dennisanberlin, Are you satisfied with the answers given? We'd like to know .
0 Gainer Posted August 20, 2018 Report Posted August 20, 2018 Hello, Try this solutions: Change your e-mail address. There is a known issue that some of the e-mail addresses do not work when logging into the MP client. Change your e-mail address of the account to one that will work with the MP client. An example would be Yahoo!, Gmail, Hotmail account. In order to change your e-mail address, you need to contact Support team and have them change your e-mail address. Simply create a new ticket and ask them to change your e-mail address for your account. Make sure that @ symbol is working when you're logging into MP. Sometimes it's easy to miss that you have not entered the @ symbol for your e-mail address when logging in. If that's the case, you need to either hold down ALT and type 64 (using numpad) to create the @ symbol, or copy and paste one into the login screen. Make sure you're logging in with the correct Steam account (the one that is linked with your ETS2MP profile). If the problem is not solved; You can create a ticket You need at least 2 hours of single player play. (I suggest 4 hours of single player) In addition this video will be useful With all respect, Gainer
0 Iuckyone Posted August 21, 2018 Report Posted August 21, 2018 Hello! Are you sure that you connected your steam account to TMP account and activated e-mail? Regards, LuckyOne. TruckersMP one love <3
0 NeonLeon Posted August 24, 2018 Report Posted August 24, 2018 Hey there! It's three days ago since the last person replied to this topic. I will now lock this topic and move it to Inactive. If the customer wants to remove it again, please contact me or another Supporter via pm //locked and moved to Inactive Best regards, NeonLeon TruckersMP Support
0 Guest Posted August 26, 2018 Report Posted August 26, 2018 Dear @dennisanberlin, It has been over 5 days since someone last time replied to this topic and thus, the topic will be moved to 'Unsolved topics' section. Feel free to DM a supporter or create a support ticket if you still need help. You can create a support ticket here: https://support.truckersmp.com Thank you for your help and participation! I wish everyone a great day! Kind regards, MHT TruckersMP Support /Moved to Unsolved.
Question
dennisanberlin
Hi,
I just downloaded ur launcher, when I start the game it brings me to the main screen, where I can enter the email and password for my account here.
But it keeps saying "invalid email/password". But I´m 100% sure that it is right (just tried with copy and paste to be sure). Screenshot
Any help would be nice. Thanks in advance...
10 answers to this question
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