Rares221 Posted July 12, 2018 Report Posted July 12, 2018 Hey, i can't login on ATS. says that: invalid email or password. but on ETS2 works..
0 AdaBey Posted July 12, 2018 Report Posted July 12, 2018 Hello Please follow these; First, set the game folder as the folder you selected when loading the game via Steam Don't using a Turkish characters in your password. For example (ş, ü, ö, İ, ğ, ı, ç) Make sure you play the game for 2 hours. Copy and paste the password into a notebook. Steam family sharing should be turned off. Your membership to TruckersMP and your Steam membership must be on the same mail. You can create a ticket. https://support.truckersmp.com/ Best regards. Sincerely, AdaBey Former TruckersMP Game Moderator Support of the Year 2018 Official Rules | Official Turkish Rules | Support Ticket | Steam | How to become a Game Moderator? ¯\_(ツ)_/¯ SometimesTheUglyTruthCanBeBeautiful Nothing last forever.
0 Gainer Posted July 12, 2018 Report Posted July 12, 2018 Firstly hello, Change your e-mail address. There is a known issue that some of the e-mail addresses do not work when logging into the MP client. Change your e-mail address of the account to one that will work with the MP client. An example would be Yahoo!, Gmail, Hotmail account. In order to change your e-mail address, you need to contact Support team and have them change your e-mail address. Simply create a new ticket and ask them to change your e-mail address for your account. Make sure that @ symbol is working when you're logging into MP. Sometimes it's easy to miss that you have not entered the @ symbol for your e-mail address when logging in. If that's the case, you need to either hold down ALT and type 64 (using numpad) to create the @ symbol, or copy and paste one into the login screen. Support can be accessed here Make sure you're logging in with the correct Steam account (the one that is linked with your ETS2MP profile). Good luck with, Best regards.
0 AshlynsGaming Posted July 13, 2018 Report Posted July 13, 2018 Hello, The problem is that you are not logged into the right steam account that was made for the TruckersMP account your trying to log into. Kind regards, -Arctic Wolf l Viva Trucking Stay happy and safe
0 Guest Posted July 13, 2018 Report Posted July 13, 2018 Dear @Rares221 Can you please try these steps from this topic, Thank you! Kind Regards Total EDM TruckersMP Support Team
0 Guest Posted July 16, 2018 Report Posted July 16, 2018 This topic has been inactive for over 4 days and we haven't got any information if the problem is solved now. If you still need help, feel free to submit a support ticket here: https://support.truckersmp.com I wish you're having a great day! Kind regards, MHT //Locked & moved to Unsolved
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Rares221
Hey, i can't login on ATS. says that: invalid email or password. but on ETS2 works..
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