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Rares221

ATS Multiplayer login problem

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Guest Square Fenix

No bug , Moved to help section //

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Hello


Please follow these;

 

 

  • First, set the game folder as the folder you selected when loading the game via Steam
  • Don't using a Turkish characters in your password. For example (ş, ü, ö, İ, ğ, ı, ç)
  • Make sure you play the game for 2 hours.
  • Copy and paste the password into a notebook.
  • Steam family sharing should be turned off.
  • Your membership to TruckersMP and your Steam membership must be on the same mail.
  • You can create a ticket. https://support.truckersmp.com/

 

Best regards.

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Firstly hello, 

 

  • Change your e-mail address. There is a known issue that some of the e-mail addresses do not work when logging into the MP client. Change your e-mail address of the account to one that will work with the MP client. An example would be Yahoo!, Gmail, Hotmail account.
  • In order to change your e-mail address, you need to contact Support team and have them change your e-mail address. Simply create a new ticket and ask them to change your e-mail address for your account.
  • Make sure that @ symbol is working when you're logging into MP. Sometimes it's easy to miss that you have not entered the @ symbol for your e-mail address when logging in. If that's the case, you need to either hold down ALT and type 64 (using numpad) to create the @ symbol, or copy and paste one into the login screen.
  • Support can be accessed here
  • Make sure you're logging in with the correct Steam account (the one that is linked with your ETS2MP profile).

 

Good luck with,

Best regards.

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Hello,

 

The problem is that you are not logged into the right steam account that was made for the TruckersMP account your trying to log into. 

 

 

Kind regards,

-Arctic Wolf l Viva Trucking 

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Guest Square Fenix

Dear @Rares221

 

Can you please try these steps from this topic, Thank you!

 

 

 

Kind Regards

Total EDM

TruckersMP Support Team

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Guest MHT_

 

This topic has been inactive for over 4 days and we haven't got any information if the problem is solved now. 

If you still need help, feel free to submit a support ticket here: https://support.truckersmp.com

I wish you're having a great day! :)

 

Kind regards,

MHT

 

//Locked & moved to Unsolved

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