VTC Leaving Notification

[Tim [NL]]

Suggestion Name: VTC Leaving Notification for VTC Management Staff

Suggestion Description: When a player is leaving the VTC Company he is in there should be pop up field that ask's them why they wish to leave the VTC.

Any example images: [N/A]

Why should it be added?: Would make it easier for VTC's to know why a Member is leaving the VTC. So for my instinct it would save a lot of time because if a user is leaving our VTC Company we would have to open a ticket with the user in question within our discord server to ask them why they decided to leave our TruckersMP VTC without notifying us. This feature could be an additional settings of the Company administration page which allows the VTC Administrator's to enable it or not have it enabled, also should have a setting to make it so its required for a leaving member of a VTC is required to fill it out before finally leaving the VTC.

[Sunstrider]

Rather pointless to force someone to be restricted to a location until authorized to do so. Like me, a good portion of the community isn't in a VTC. Just do your process to question and then ban them for leaving.

[Tim [NL]]

6 minutes ago, Somehow Lucky said:

Rather pointless to force someone to be restricted to a location until authorized to do so. Like me, a good portion of the community isn't in a VTC. Just do your process to question and then ban them for leaving.

True, well its just a idea cause like a i wrote and i been in a couple VTC and manged a handful and i had the problem of people just leaving without notifying anyone which isn't the fine manor for most people. But for many cases like in my current VTC its a hustle for us to run behind anyone that leaves the VTC without saying a word as it do be a rule breaking in some VTC's.

[qqzl]

Good Idea, then VTC owners can gather feedback and understand why they might be experiencing drops in drivers!

[Randall_1903]

I agree with your suggestion. We can learn this via Discord, but if it is as you say, it may be better in terms of coordination.

[Emirhan37]

Hello @[L.N. Trans] Tim,

First of all, thank you for taking the time to make suggestions,

I think it makes sense because it makes it easier for both players and HR.

[Granite [SVK]]

Only if saying simply " Sorry, I have my reasons" is acceptable answer, becasue nobody can be forced to speak if they don't want to. 

[Tеddy]

Hello, 

 

frankly I like your idea, vtc owners can learn more quickly about good or bad experiences with vtc, they can find out what is missing in their vtc or what problems they have, they can quickly find out why players who leave vtc want to leave and they can take action against it and solve the problem quickly, but of course I think some players will leave without writing anything.

 

I wish you good forums,

 

Kind regards,

Mr Teddy

[djoh]

Sounds like a nice idea

[Sunstrider]

6 hours ago, [L.N. Trans] Tim said:

True, well its just a idea cause like a i wrote and i been in a couple VTC and manged a handful and i had the problem of people just leaving without notifying anyone which isn't the fine manor for most people. But for many cases like in my current VTC its a hustle for us to run behind anyone that leaves the VTC without saying a word as it do be a rule breaking in some VTC's.

If what you're saying is like a job, what makes them quit out? That's what the VTC should be trying to fix so that they can utilize it for member retention.

 

By confirming this, the strictness seems to be issue. Have to convoy  or be punished. No leniency. Inactivity is one thing. Controlling them is another. What truck they must drive, all the options it must have, what trailer has to be used.

 

I watch [Redacted] of [Redacted VTC Name]. When i do, the driver chooses the job they want to do, go solo. Maybe with a well known buddy from chat, they get it done, and logs the job with their VTC. No forced Convoy's or rules restricting what they can do with the game for their VTC. The VTC that driver is with isn't new. It's a decently sized company that's been around for years.

[Kael_]

I agree with your suggestion, but I believe most will not respond about your leaving VTC, but your idea is great.

[Tim [NL]]

4 hours ago, Somehow Lucky said:

If what you're saying is like a job, what makes them quit out? That's what the VTC should be trying to fix so that they can utilize it for member retention.

 

By confirming this, the strictness seems to be issue. Have to convoy  or be punished. No leniency. Inactivity is one thing. Controlling them is another. What truck they must drive, all the options it must have, what trailer has to be used.

 

I watch [Redacted] of [Redacted VTC Name]. When i do, the driver chooses the job they want to do, go solo. Maybe with a well known buddy from chat, they get it done, and logs the job with their VTC. No forced Convoy's or rules restricting what they can do with the game for their VTC. The VTC that driver is with isn't new. It's a decently sized company that's been around for years.

Well at the end of the day its only a suggestion to get back feedback why the person in question is leaving the VTC and to see if there is a possible way of gathering feedback to where to improve or what to change to improve the VTC and to stop people from leaving for said reasons or many more. Well right now if a person leaves our VTC without opening a ticket on our discord server stating they wanna leave it it will be a hustle cause we gotta open a ticket on our discord manually asking them why they wish to leave or decided to leave and to process the leaving request further on our discord server along with removing there driver roles on our discord and granting them the retired driver role also might gather feedback through that ticket. It ain't such a strictness its just a hustle to go after people leaving said VTC and to proceed there leaving request and remove roles on discord (if there is any).

[Tim [NL]]

13 hours ago, Granite said:

Only if saying simply " Sorry, I have my reasons" is acceptable answer, becasue nobody can be forced to speak if they don't want to. 

Sure thing that is, nobody is forced to state to correct reason for it. But there would be at least somewhat of a reason of leaving for example:

lost interest in the game, private reason ( real life problems, no need to be stated ) found different or better vtc or switching from mp to sp due to whatever reason.

If the reason not wish to be stated then maybe if they wish they could state it as private and might also add some feedback if he has any to be changed or constructive critic or else.

[Tim [NL]]

7 hours ago, Santos. said:

I agree with your suggestion, but I believe most will not respond about your leaving VTC, but your idea is great.

Thank you, well at the end of the day if this suggestion ever gets accepted this feature will (could be) within the VTC Administration Page as a setting to be turned on or be left off.
If they decide to turn it on there could be an additional setting to mark this option as required before leaving the VTC.