Foobrother

So to resume, we can't say anything because there are "internal rules" and things you can't say to normal players Even if that's true, that's a poor and quite bad way of treating normal players. Don't see why all the rules can't be published? Are you checking sexual orientation of players or age, nationality etc... before deciding of the punishments?! I find it funny that all arguments we have with staff always end up with "there are some internal stuff we do that I can't mention here which explain why I'm right!" In that case, one advise: just remove any information about bans/kicks etc... from the rules. And replace it with "we will process reports using internal rules that we can't communicate and apply a punishment that you won't see for internal reason". At least that's more logical Regarding GM Leads you're still not answering my question: how can a couple of GM Leads review 100% of the reports processed by dozens of Moderators? Are you gonna answer again: "I can't give you the details, but we have some internal tools and ways of working that allow us to review everything perfectly!" Finally as @blabberbeak pointed out, you're not reading or understanding what I'm saying and keep on thinking I want to do your job or decide of the punishments for you. Wrong. I just want to raise errors when I see them (like I have done in the past). Read again.

More mountain roads! Loving it

I doubt you will be able to reach something lower than 150ms. It's just the physical time it takes to reach the servers. But if you have a stable connection it shouldn't create any lag. To give you an example I currently use a 500mbps internet connection from UK and I have: a ping of 15-20ms to London MS Azure servers a ping of 250-270ms to Singapore MS Azure servers You can test other locations here: https://www.azurespeed.com/Azure/Latency

I agree it's not something mega important. But what's the point of removing something that doesn't cost anything if there is no benefit to it? Well if that's the only reason, why showing if someone got banned or not? Because people can still be satisfied to see people banned without knowing for how long? I don't think that's the real reason. I agree but again as far as I understand this doesn't mean 100% of the reports processed by the moderators are reviewed/double-checked by the GM Leads? (that's what others were implying in their posts)

Not many. Maybe 2-3 times in 2 years. BTW I never said moderators were doing a bad job. Don't get me wrong. But that's exactly why there is absolutely no reason to prevent people from seeing the ban duration. Removing the ban duration prevents people from raising a potential mistake. Now my turn: what benefit do we have by hiding the ban duration?

Sounds good. On top of that I would add the ability to see the cargo weight as it can be important to pick a cargo that isn't too heavy depending on your truck and route!

Thanks for this info. But as far as I understand this doesn't mean 100% of the reports processed by the moderators are reviewed/double-checked by the GM Leads? It mainly (or only) happens when a player raises a feedback/appeal?

If think you're missing some modesty and humbleness training! I've never seen a post so condescending and arrogant from a member of the staff since I'm on this forum. Disgusting. Fortunately the vast majority of TMPs staff are much more open. While a Game/Report Moderator clearly has a better view on what punishments to apply in X situations, they can make mistakes or misunderstand (or miss) some new rules changes at some point. And being a Moderator does not mean people who are not Moderator know nothing and don't understand anything about how things are done or should be done. There are many veteran players here who played TMP for many years, reported and got hundreds of players banned in many situations. I'm sure many of them have as much, if not more, experience than some newly trained Moderators who joined TMP 1-2 years ago when it comes to accurate punishments lengths. So please have a bit more modesty and respect for all these players instead of spitting at their faces like you just did with your last post. You're saying GM Leads are double-checking the work of GMs. But, maybe I'm missing something, how can a couple of GM Leads review 100% of the reports processed by dozens of Moderators? My understanding is that GM Leads are mainly involved during Feedbacks and Appeals as they don't have the time to review processed reports where nobody is complaining or asking for a review. But I'm happy to be proved wrong. Finally on top of that you're not even reading or understanding my messages correctly. Where did I mention that I wanted to do your job or decide of the punishment for or without you?! Thanks to @blabberbeak for pointing it out!

I'm not talking about appeals to a ban you're receiving. But an appeal to a ban given to someone you reported (i.e. because you consider the moderator didn't apply the rules correctly and the decision isn't right). In that scenario I personally always had a GM Lead looking after these appeals (and it was taking ages to receive an answer). Why? Again, that's very affirmative. Maybe you personally don't need it. But don't say that others don't need it. As I said earlier, in real life, if someone does something bad to you and you open a case against that person. I'm sure you will want to know, not only if the person was punished, but also with which punishment and its length/amount. I don't see why the same logic can't be applied here (and it was applied until today). Wrong. You can appeal for anything. Especially if a rule isn't taken into account by the staff (by mistake or not) when the decision was taken. Let me quote again some of the rules that staff should follow:

No worries! I prefer people who are honest and just clearly say they don't know the reason behind the change. Rather than people trying to defend something without even knowing where the change is coming from exactly (or because they don't really understand the reason for the change themselves)!

I'm talking about punishments length which are clearly set: If I report a player with 3 bans already and see that his 4th ban is just 2 weeks I will raise it as an issue. If I can't see the ban end date, I can't raise the issue and I should only rely on GM Leaders to find and fix this problem It's also good to know what exact punishments people are getting for the type of offense and the amount of active bans they have. Why removing this possibility?! Well you're answering this question by showing how worried you are of people sending you appeals. Well if someone opens an appeal for no reason and the moderator clearly followed the rule and there is no ambiguity, I'm happy to warn/punish people abusing the appeal system and spamming the team. But don't punish the good players by removing from them the right to check the punishment length and raise a problem about it! No. As I said earlier, in real life, if someone does something bad to you and you open a case against that person. I'm sure you will want to know, not only if the person was punished, but also with which punishment and its length/amount.

Yes and that's exactly what I'm talking about. If the guidance is, for example, 2 weeks ban, but the moderator gave 1 week instead. Who is going to raise it? The person banned? @Jagman is saying "all moderation work is monitored internally in some way, shape, or form so there really isn't a need for players to check a moderators quality of work." but due to previous experience I'm personally not confident this is done regularly. And seeing how long it takes GM Leaders to reply to appeals, I reaaaaally doubt they take additional time to check if punishments on reports are strong enough! As I said, really sounds like TMP are desperately trying to reduce the amount of work they are getting! And they are doing that by preventing people from raising more issues. Which is a shame!

And why reporters should be removed the right to appeal if they think the punishment given isn't correct? Why should the punishment length be hidden from the reported? Are punishment length hidden in real life when you open a case against someone and a sentence is given against the "criminal"? Fine but why removing the existing capability to provide feedback about some decision which might not be correct? Really sounds like you guys are desperately trying to reduce the amount of work you're getting! And you're doing that by preventing people from raising more issues. Which is a shame!

How can one now check if the punishment given to the player they reported is fair or not according to the rules? i.e. if you consider, according to the rules and number of active bans, that the player should get 2 weeks ban but, it turns out, for some reason, only 1 week was given? Now you can't check as far as I understand. So that's very good for TMP staff! No more complaint and they can give the punishments they want without being questioned anymore! But for good players who spend time and energy documenting and submitting reports to make the game experience better, it's, again, very disrespectful.

Thanks for this information but that doesn't satisfy me. Don't know why the currently active ban (red banner) should have its end date hidden (even if the player has his ban history hidden). People should be able to see how severely the player got punished (especially the person(s) who submitted a report against the player).

I'm not sure if you are referring to my post above? But I wasn't talking about hiding the moderators name.

Looks like TMP is continuing to implement information hiding to avoid any comments: You're wondering why they needed this after hiding the moderator's name?! Shameful! That's the only word that comes to mind.

As usual, first, thanks to the DEV team for their regular work to update the game/systems That said... No details/announcements as to why these changes have been implemented. Useless and shameful! My explanations here:

Unfortunately in-game reports are still timing out. So I guess yes!

I'm not using Discord. But thanks for the info and for proposing!

Where can we see this page? I'm curious

I find it more immersive and challenging to have them on and turn them off when someone comes in the other direction. But it would be great to limit people from adding more than 3-4 high beam lights on their truck. It's just stupid, unrealistic and very annoying for others when people drive with all of them On. You either have 3-4 max or the system prevents you from turning them On if you have more. Would be great

Isn't this the DLC map? (Russia only) I doubt they will change it. The roads and cities will remain the same. One thing they might do, which would be a bit provocative imho, would be to transfer a % of the benefits, produced by this DLC, to Ukraine

Nice scenic twisty mountain roads Small & narrow city streets New cargos That what I like to see! Looking forward for it!

Technically, if we assume that the person submitting the report is the person who recorded, then you could easily have the system NOT showing you (the moderator) who submitted the report and have a button to punish/ban the "reporter" without knowing who it is. (the system would know) That said, you might still be able to identify the reporter from the recording. Personally I don't really care about this anonymity and find it positive overall. Even if I think it removes the possibility for players to check if the same moderator did the same mistakes or was too hard/weak over time compared to other moderators. You wouldn't be able to send feedback about it now as you can't identify if it is one specific person behaving like that or pretty much all moderators.