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Fatal Error every 30 minutes


Tiflow
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Hey there,

a little bit more informations would be really helpful. Like for example,

what windows are you using currently? If it is windows 7

In advance, here are a few solutions you could try.

 

 - Try updating your graphic drivers (if possible)

If you should be using windows 7 try to download the Windows 7 Service pack, install it and then follow the steps below.

 

1. Start a command line as an administrator (cmd)

2. Run the command: sfc /scannow

3. Wait, and then restart your computer

4. Run a single game in x64 DirectX mode 

5. Drive a short distance

6. Exit Game

7. Start multiplayer

- Also run the truckersmp launcher as an administrator

 

I hope your problem gets fixed by any of these solutions, if not, i will await for more infos from you :)

 

Best Regards

Zysto

Have a nice day!

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Hi! It would really help if you'd send us your game-log, after it crashes! 

 

You can find it here:          C:\Users\YOUR USER NAME\Documents\Euro Truck Simulator 2\game.log.txt

kZslRhc.gif

 

                                                                                            

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Hello there! :) 

 
Has your problem been solved with the above solution suggestions?

Your confirmation of the status of your issue helps us keep the forum always organized!


I await your return!


Sincerely,
Beenz.
TruckersMP - Support
 

    TruckersMP - Support     

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Hello again!

 

Sadly you posted the wrong logs. I can't do anything with these. You need to send us the game.log file, that is created AFTER the game crashes! (located in C:\Users\YOUR USER NAME\Documents\Euro Truck Simulator 2\game.log.txt

 

Have a good day!

kZslRhc.gif

 

                                                                                            

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Ok, I don't know for sure, if it will work, but please try all of this:

 

  • Install latest version of graphics card driver/Windows updates

 

  • Try to run Euro Truck Simulator 2 in OpenGL Mode. To do this, you have to start the game on steam and do this:

qO5rpnn.png and click play!

 

Now load your profile and save it! Exit the game. Try to play multiplayer and see if it fixed the problem.

 

  • If nothing help, then please try to create a new profile without mods and try to play multiplayer with that new profile!

 

If it crashes again after you've tried all of the steps above, please send me the new game.log and tell us what Windows version you have!

 

 

 

I hope it helps and works!

kZslRhc.gif

 

                                                                                            

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On 6/29/2020 at 4:39 PM, Zysto said:

Hey there,

a little bit more informations would be really helpful. Like for example,

what windows are you using currently? If it is windows 7

In advance, here are a few solutions you could try.

 

 - Try updating your graphic drivers (if possible)

If you should be using windows 7 try to download the Windows 7 Service pack, install it and then follow the steps below.

 

1. Start a command line as an administrator (cmd)

2. Run the command: sfc /scannow

3. Wait, and then restart your computer

4. Run a single game in x64 DirectX mode 

5. Drive a short distance

6. Exit Game

7. Start multiplayer

- Also run the truckersmp launcher as an administrator

 

I hope your problem gets fixed by any of these solutions, if not, i will await for more infos from you :)

 

Best Regards

Zysto

 

At the same time with Run Command try to
chkdsk 😄 /f ( the C and the colon without spacing he makes me a smiley here )
press enter wait for the answer and then press the J key and reboot your PC

 

 

____________

ConSec

¯¯¯¯¯¯¯¯¯¯¯¯

Human Resources

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Hey Tiflow,

1. Suggestion

1-) Press the Windows Key + R (Win+R) on your keyboard
2-) Enter "%programdata%" and press Enter (without the quotes)
3-) Find the folder "TruckersMP" and delete that folder.
4-) Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
5-) Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
6-) Open The Launcher with admin privileges and click "Install Available Updates"
 

2. Suggestion

You can check this video.
 

 

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Hey @Tiflow!

 

Try turning off your PC and :

1. check your Ram memory, so take it out once and put it back in after 2-3 minutes.

2. keep an eye on the temperature of your PC, maybe it doesn't cool down properly, your PC could get too hot and the game will crash.

3. once you have the PC open, check all cables.

4. keep all drivers of your programs on the PC up to date.

5. check that you have enough space on your hard drives.

I used this checklist to correct the error.

Happy Trucking!

____________

ConSec

¯¯¯¯¯¯¯¯¯¯¯¯

Human Resources

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Hello there,  


Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.


If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.


I hope you understand. 


Regards,
Rico
Support  


//Locked and Moved to Inactive

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Hello there,

 

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind Regards,

General18.

TruckersMP Support

 

//Moved to Unsolved Topics

General18

TruckersMP - Support Team

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