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Connection Error - Retry?


Komandos0556

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Hello! I have a problem with starting the TruckersMP launcher, there was a connection error - try again? I tried to solve this problem with other threads, uninstalled everything, I could run, I clicked "install all available updates", but after a while there was an error again! Please help me!

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Do you have a snapshot of the error that you could share with us?

 

Try to run a sfc /scannow command in DOS then restart your computer and try again. https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

 

Also, download CCleaner and run a registry cleanup and try again. https://www.piriform.com/docs/ccleaner/using-ccleaner/registry-cleaning

 

As a last option, delete the ETS2MP folder from documents and follow the guide below, 

 

1.      Press the Windows Key + R (Win+R) on your keyboard

2.      Enter "%programdata%" and press Enter (without the quotes)

3.      Find the folder "TruckersMP" and delete that folder.

4.      Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"

5.      Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/

 

Also, verify the ETS 2 game files. 

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

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Hello :) 

Try these 
Solution 1:

  • Goto C:\ProgramData\TruckersMP
  • Delete both core_ets2mp.dll  files
  • Start Truckersmp launcher as administrator and click on install the files.

Solution 2:

  • Download Ultrasurf.
  • Run Ultrasurf.
  • Open TruckersMP in Administrator Mode.
  • Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
  • Exit Ultrasurf

Solution 3:

Make sure your Firewall/Antivirus is not blocking the launcher. Start by opening Windows Firewall and Restore defaults.

c0ab01c8ed1646078c9dfe10439a4d3b.png

 

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3 hours ago, Komandos05 said:

@[ETS2MCG] Kien Giang No working! again Connection Error :/ 

 

Please try these things

 

1. Run the program as an administrator (right click the shortcut and select 'run as an administrator' and accept the UAC prompt.

2. Run TruckersMP in compatibility mode for Windows 7, please follow this guide http://pearsonsupport.helpserve.com/Knowledgebase/Article/View/210/21/how-to-install-or-run-a-program-in-compatibility-mode-in-windows-7

3. Install these two programs

 

.NET Framework 4.6.2

https://www.microsoft.com/en-us/download/details.aspx?id=53344

 

VisualC++ 2015

https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

4. Reset your network adapator

 

This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down.

 

https://kb.wisc.edu/page.php?id=6653

 

You type 

 

·         netsh int ip reset reset.txt

·         netsh winsock reset

·         netsh advfirewall reset

In to a DOS window (Comand Prompt).

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2 hours ago, Komandos05 said:

@[ETS2MCG] Kien Giang No working! again Connection Error :/ 

 

Hello :)

Have you checked for corrupt files or run TMP as admin

You should delete all TMP files on your pc's and download fresh installer ( Aswell, reset your pc's cache by doing this, Turn off and unplug power cable and wait 30 sec, than plug it in and start up )

 

Are you sure your PC are in the latest version of the .Net Framework? You probably get this error because the older versions of the .Net Framework cannot match C++ credits.

Important:If the .net framework is lower than the version .Net Framework 4. Firslty, download the 4th version and then install the 4.6 version. (If you have already 4. version or upper versions, download the 4.6 version directly)

 

Install

- VisualC++ 2015: https://www.microsoft.com/en-us/download/details.aspx?id=48145 

Please make sure that you are on an administrator account, also please scan your computer for viruses and malware with anti-viruses software's such as MalwareBytes, Adw Cleaner and Windows Defender (MS Safety Scanner can work too / https://www.microsoft.com/security/scanner/en-us/default.aspx) as this error can sometimes be caused by malware on the system that causes registry value corruptions.

 

- Have you tried uninstalling the TruckersMP Launcher and then reinstalling it again? You can do so here:  C:\Program Files\TruckersMP Launcher\unins000.exe

- Have you tried verifying integrity of game cache?:

1) Right-click ETS/ATS in the list of games and select "Properties"
2) Goto "Local Files" and click the "Verify integrity of game cache..." button
3) Make sure you wait untill it's done before seeing if your issue is solved. This process may take several minutes.

 

I would also advise you to try this:

  • Tap on the Windows-key. This should open the start menu or bring you to the Start Screen interface depending on how Windows 10 is configured on the system.
  • Type cmd and wait for the results to be displayed.
  • Right-click no the Command Prompt result and select "run as administrator" from the context menu.
  • Run the command net user to display a list of all user accounts on the system.
  • To activate the inactive administrator account, run the command net user administrator /active:yes

Restart PC and retry installing TMP.

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Hello there,

 

We'd like to get information if your problem has been solved now!

Sincerely,
AdaBey

Former TruckersMP Game Moderator

Support of the Year 2018

 

Official Rules Official Turkish Rules | Support Ticket | Steam How to become a Game Moderator?

 

¯\_(ツ)_/¯

SometimesTheUglyTruthCanBeBeautiful

Nothing last forever.

 

 

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@[ETS2MCG] Kien giang

 

No working! Error again!! :(( 

 

1. Im no have virus 

2. im have .NET Framework version: 4.6.2 and 4.6 

3. No cracked ETS 2

  

Is there an option to give you access via Teamviewer and try to do it for me? I have a Polish version of Windows

Please!

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8 hours ago, Komandos05 said:

No working! Error again!! :(( 

Hello :)

Can you try this:

 

 

If it still doesn't work, try these:

Solution 1:

  • Access the Control Panel
  • Type "folder" into the search bar and select Show hidden files and folders.
  • Then, click on the View tab at the top of the window.
  • Under Advanced Settings, locate "Hidden files and folders." Select Show hidden files and folders just below that.
  • Click on apply and ok this window close.
  • Now go to Local Disk C > ProgramData > TruckersMP
  • In this directory, "core_ets2mp.dll" and "core_atsmp" delete files.
  • Open TruckersMP in administrator mode.
  • Click update button and little after update finished Launch ETS2.

 

Solution 2:

Use a VPN.

  • Download Ultrasurf or Windscribe
  • Run Ultrasurf or Windscribe
  • Connect to a server in Ultrasurf or Windscribe, then click On button.
  • Open TruckersMP in administrator mode.
  • Install the available updates.
  • Exit Ultrasurf or Windscribe.

You can see this:

Spoiler

0k4UE78.gif

 

And watch this video:

Spoiler

 

 

9 hours ago, Komandos05 said:

Is there an option to give you access via Teamviewer and try to do it for me?

If all solutions above didn't work, you should make a support ticket here. Supporters will help you via Teamviewer 

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Dear @Komandos05

 

Try this:

 

-Press the Windows key and R (Win+r) on your keyboard

-Enter "regedit" and press enter (without the quotes)

-Navigate to "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\FipsAlgorithmPolicy"

-Click "File"

-Click "Export"

-Save the file somewhere safe (eg. on your desktop) as a backup

-Once saved, double click on "Enabled"

-Set "Value data" to "0" (without the quotes)

-Press OK

-Close Registry editor and reboot

 

Also,if it's not working,read and follow this topic:

https://stackoverflow.com/questions/14509354/this-implementation-is-not-part-of-the-windows-platform-fips-validated-cryptogra

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Hello there,

 

We are glad to hear that the problem has been solved! Sorry for any inconvenience and happy trucking.

Do not hesitate to contact us in the future.
 

Kind Regards,
AdaBey
TruckersMP Support

Support of the Year 2018

 

//locked and moved to Solved Topics

Sincerely,
AdaBey

Former TruckersMP Game Moderator

Support of the Year 2018

 

Official Rules Official Turkish Rules | Support Ticket | Steam How to become a Game Moderator?

 

¯\_(ツ)_/¯

SometimesTheUglyTruthCanBeBeautiful

Nothing last forever.

 

 

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