invalid name or password

[Naweralny]

The problem is simple, i just wanna join to game first time since one year, and in logging screen i had problem '' invalid password or email '', but i know all. If u want write about search in notepad and etc. - yes i do this and still not working

[Guest]

Hello there,

 

Your e-mail address from a Steam account must match the email address used when you registered on TruckersMP site. 

Try to login website. If you cannot login website, try to reset your password.

 

*if your problem is not solved, please write a support ticket here: https://support.truckersmp.com/

 

Forz0214

[AshlynsGaming]

hello, 

Are you logged into the correct steam account? that was made for that TruckersMP account that you are trying to login to? if not that probably the reason why



regards,
-Arctic Wolf

[Guest]

Hello,

 

Have the two above answers given helped you in solving your problem?

Please let us know.

 

Thank you.

[Naweralny]

Yep, first time i had a problem with login on my accout, so i change password and join to game, then leave and try to join again, but this time its not work i had connected account's

 

Member since: 28 Nov 2014 20:40Account Status: ActivatedLinked games: Euro Truck Simulator 2

[AdaBey]

Hello,

 

• First, set the game folder as the folder you selected when loading the game via Steam
• Don't using a Latin characters in your password. For example (ş, ü, ö, İ, ğ, ı, ç)
• Make sure you play the game for 2 hours.
• Copy and paste the password into a notebook.
• Steam family sharing should be turned off.
• Your membership to TruckersMP and your Steam membership must be on the same mail.
• If the problem is still not solved, create a ticket. https://truckersmp.com/support

 

Best regards.

[HelmeS]

Hello,

Please look at this topic's, they're about your problem : 
 

 

Best Regards,

[Guest Cowie]

Hey there,

I encourage you to try the solutions given above, if none of them work, we will be pleased to help you once you made a support ticket.

We would like to know if your problem has been solved.

~ccowie

[[G.Aanatolia] ~Leonardo ~]

 Enter to the site with E-Mail, which you register on the site, not your game nickname, or Steam nickname;
- Write your E-Mail and password in Notepad, and then copy them one by one paste in the login window, if you  not sure that your login and password is correct writing by yourself;
- If none of the above advice does not help the situation, try to reset your password and log in again;
- Do not use a password or E-Mail any symbols, password must being only characters and numbers;
- Do not use Steam-account, if the game is not bought on it, and on the other account. With the «Steam Family Sharing»to play in multiplayer you can't to connect also;
- Your e-mail address from a Steam account must match the email address used when you registered on  ETS2MP site. This is a very important point!
- Run Steam, then press Profile> Edit Profile> My private setting and set a to all point is "Public";
 
If none of the above works, then try these:
 
1) Go on Documents-ETS2MP and delete client.edc
2) Write your password and mail into a text file
3) Open ETS2MP and copy the mail and the password from the text file created before on the ETS2MP login page with CTRL+V

 

~ If the problem still persists, contact support ~

[Naweralny]

Hmmm.... still nothing i try a change my email and password 2 times, still same problem.

[NeonLeon]

Heya!

 

Then I would recommend you to create a support ticket via support.truckersmp.com, so our support team can lookup your account and change the email address and password to get your issue solved.

 

Good luck and best regards,

NeonLeon

Support

[MrCipr]

Dear @Naweralny,

 

this topic has been inactive for over 3 days and because of that, the topic will be moved to Inactive topics.

If you still need help, you should create a support ticket: https://support.truckersmp.com.

 

Best regards.

 

MrCipr

TruckersMP Support

 

//Locked & moved to Inactive due to inactivity

[Guest]

Dear @Naweralny,

 

It has been almost 5 days since you last time replied to this topic. Because of the inactivity, I'll move this topic to 'Unsolved topics'. 
If you  still need help, you should open a support ticket: https://support.truckersmp.com
Thank you for your help and participation. Have a great day and happy trucking!

 

/Moved to Unsolved due to inactivity.