In game reports, what's the point?

[NoName566]

Hi, I would like to know what is this feature useful for.

I tried it 4 times after being collided by other players but it doesn't seem to have any effect.

Does it work at all?

[HelmeS]

Hello, 

You can learn everything about Report System from here: 
 

Best Regards,

[Aestrial]

Hi there,

 

You're not the only one that raises such questions, so I'll try and answer in as much detail as possible.

We have an in-game report system, that is properly functioning and working fine. However, due to the volume of reports we receive through the system each day (thousands each day), we're simply unable to deal with a large majority of them. It's not working 100% effectively, and this is known. Most of them end up timing out as they cannot be dealt with in time. Game Moderators do work very hard to deal with in-game reports, but the volume is just too high at the moment and it's simply impossible to deal with them all. As such, we always recommend that users record their gameplay and report via the website reporting system, which guarantees your report being dealt with, regardless of how long it takes. We will hopefully see some improvements to the in-game system in the future which will enable it to work much more effectively, but we'll have to wait and see.

 

Once again, the in-game report system works fine, it's just down to the volume of reports the system receives that is causing a lot to go undealt with. The issues with it's effectiveness are fully realized, and hopefully some improvements will be made in the near future.

 

Thank you for your understanding,

Aestrial

[Guest]

Dear @NoName566,

 

We'd like to know if your problem has been solved now. 

 

Kind regards,

MHT
TruckersMP Support

[Dejonckheere123]

Hello

 

Mods get a lot of reports every day. They cannot answer all of them. I recommend you to report players on the truckersmp website. When you report someone on the website, a mod will always reply to that because there is no timer on that. It can be some hours later, a day or even 14 days later. Just wait untill they react. In game reports have a timer, around 5 minutes.

 

Kind regards

[NoName566]

I understand.

I guess it's just something you just have to live with.

Thanks.

[Guest]

Question answered ! Thank you for participating.

 

//Locked and moved to solved