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Bulu Perindu

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Guest CrackPrewier

Dear @Bulu Perindu WELCOME TO FORUM
Please Apply the Steps I Write;
1-)If your login information work for https://truckersmp.com/ but you can't login ingame you should try one of these fixes. 
2-)First of all make sure you're logged in with the same Steam account which you were on when you registered at TruckersMP.
3-)Open notepad or a text editor.
4-)You need to write 2 rows, on 1st your email, on the 2nd your password.
5-)Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste)
6-)Do the same for the password.
7-)Login.
8-)If the solution didn't work, you must have a strange character in the password that can't be recognized by the login system ingame.
9-)To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
10-)In order to change your password, you must login at https://truckersmp.com/ press Edit Account, insert the new password twice confirm the old password twice and then press save data.
11-)I hope that one of these fixes worked and you`re now able to login ingame.
If the problem is not solved;
End -)You can create a ticket. https://support.truckersmp.com/

 

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Make sure the email and password you use are correct. Try typing the password in Notepad, copying it and pasting into Password field in game. If you're using ETS2 trough Steam Family Sharing, it won't work, so you have to connect to the original account where ETS2 is bought. If none of these things work, reset your password.

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Dear @Bulu Perindu, please try the steps provided above and see if that solves your issue. If you are still unable to login after trying all of those, i highly recommend you to submit a support ticket (https://support.truckersmp.com/). Please let us know if the replies in this topic provided you with sufficient information in order to solve the issue or if you need any further help.

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Hello. Welcome to TMP forum :)

This is the way to help you solve the problem:

  1. Enter to the site with E-Mail, which you register on the site, not your game nickname, or Steam nickname; 
  2.  Write your E-Mail and password in Notepad, and then copy them one by one paste in the login window, if you not sure that your login and password is correct writing by your self; 
  3. If none of the above advice does not help the situation, try to reset your password and log in again; 
  4. Do not use a password or E-Mail any symbols, password must being only characters and numbers; 
  5. Do not use Steam-account, if the game is not bought on it, and on the other account. With the «Steam Family Sharing»to play in multiplayer you cant to connect also ;
  6. Your e-mail address from a Steam account must match the email address used when you registered on TruckersMP site. This is a very important point! 
  7. Run Steam, then press Profile -> Edit Profile -> My private setting and set a to all point is "Public"; 
  8. And if you do not help any one piece of advice, ask for help to the support team with a detailed description of the problem with support ticket (https://support.truckersmp.com/)

Also read these topics. It will help you:

 

 

 

 

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