Login problem.

[Guest]

Hi I have logged in truckersm web, but when I log in through the launcher it still write me unable email or password. I tried everything I wrote everything correct but still same problem. 
Thanks for every respond.

[White Wolf.]

Hey!

 

How long do you have the Ets 2 game now? do you already played it 2 hours on the SP?

 

Greetings

[Guest]

Hi, yes I have played more than 18 hours 

[Elsassisch_Trucker [FR]]

Hi @Nigo27

 

-Do you copy past your email, password from your note pad to the game (CTRL+C for copy and CTRL+V for past).

- Or try to change your password or your email on your profil seetings, maybe problem come from this.

 

Hope I help you,

[FBTC - Raaphael]

Here's the tip:

1) Try to change both email and password, and try again now, I had the problem a few minutes ago but it works now.

2) Are you using you Username or Email, remember you need to use you Email to login.

[White Wolf.]

Mm.. is weird then please write a ticket to the tmp support over there

->  TMP Support

[ALTUNSOY.]

Hello @[TUG] Harley

If your login information work for TruckersMP.com but you can`t login ingame you should try one of these fixes:

 

First of all make sure you`re logged in with the same Steam account which you were on when you registered at TruckersMP.

Open notepad or a text editor.
You need to write 2 rows, on 1st your email, on the 2nd your password.
Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste - ~ Please notice that these shortcuts may be different in your country. If they don`t work, please inform yourself how you can do it on google ~).
Do the same for the password.
Login.

If the solution didn`t work, you must have a strange character in the password that can`t be recognized by the login system ingame.
To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
In order to change your password, you must login at TruckersMP.com, press Edit Account, insert the new password twice, confirm the old password twice and then press save data.

I hope that one of these fixes worked and you`re now able to login ingame.

[-VOYVODA-]

Hello my dear friend , did you save your truckersmp account same with steam account ? Both must be same , i mean e mail adress

[Guest]

Guys this is so weird but nothing help still same invalid email or password.. I have done everything what u said.

[Yoyo_ManSg]

Hello @Nigo27,

 

Therefore, please, create a ticket here https://support.truckersmp.com/

 

Cordially,

Yoyo_ManSg

[Dzeikob]

@Nigo27 maybe the game is family shared to your account? I'm pretty sure that you are unable to play multiplayer with a family shared game.

Edited December 4, 2017 by Dzeikob
Typo

[Guest]

Guys still nothing I tried everything and still same problem.

[Dr'Dri]

Hi

I was researching about your problem, and the possible solutions are already published, but you can try:

• Open it with DirectX
• Run it as administrator
• Reinstall the launcher
• Change Password
• Make sure your account is published, not this private

Regards

Edited December 4, 2017 by T.J.BDr'Dri

[Guest]

Nothing guys everyone thanks for help but nothing help me I haven't got any idea what to do more.. :/ 

[SLAUGHTEER]

/locked and moved to unsolved.

 

If the problem is not solved; You can create a ticket. https://support.truckersmp.com/

 

Thanks for participation.