İNVALİD PASSWORD PROBLEM

[Kadir200118]

when I came on the main screen multiplayer password in the password section gives an error found such an e-mail password, but the system can not log in to the right you help me

[SLAUGHTEER]

-If your login information work for truckersmp.com but you can`t login ingame you should try one of these fixes:

-First of all make sure you`re logged in with the same Steam account which you were on when you registered at TruckersMP.

-Open notepad or a text editor.
-You need to write 2 rows, on 1st your email, on the 2nd your password.
-Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste Please notice that these shortcuts may be different in your country. If they don`t work, please inform yourself how you can do it on Google).

-Do the same for the password.
-Login.

-If the solution didn`t work, you must have a strange character in the password that can`t be recognized by the login system ingame.
-To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
-In order to change your password, you must login at TruckersMP.com, press Edit Account, insert the new password twice, confirm the old password twice and then press save data.

-I hope that one of these fixes worked and you`re now able to login ingame.

-If the problem is not solved;

-You can create a ticket. https://support.truckersmp.com/

 

/moved to help section.

[BlocKing]

Hello  @Kadir200118

•  Change your e-mail address. There is a known issue that some of the e-mail addresses do not work when logging into the MP client. Change your e-mail address of the account to one that will work with the MP client. An example would be Yahoo!, Gmail, Hotmail account.

 

• In order to change your e-mail address, you need to contact Support team and have them change your e-mail address. Simply create a new ticket and ask them to change your e-mail address for your account.

 

•  Make sure that @ symbol is working when you're logging into MP. Sometimes it's easy to miss that you have not entered the @ symbol for your e-mail address when logging in. If that's the case, you need to either hold down ALT and type 64 (using numpad) to create the @ symbol, or copy and paste one into the login screen.
• Make sure you're logging in with the correct Steam account the one that is linked with your ETS2MP profile.

 

[sko0923]

Hi @Kadir200118,

 

Multiple answers were given. Has your problem been resolved? Please, let us know.

 

Regards,

sko0923.

[[T.G.E][01] Lorena*]

Dear @Kadir200118,

-Have you tried changing your password? here.
-In case you do not get any message to reset the password is why you are entering the wrong email.
-If you are the owner of this account, you can create a ticket to perform the email change procedure here.
 

A greetings
 

[Kadir200118]

I changed the email and password and still get the same error

[[T.G.E][01] Lorena*]

Dear @Kadir200118,

-Have you made sure your firewall or antivirus is not interrupting the connection to the servers?
(Try to give all the necessary permissions to the application from the firewall / anti virus.)
-Do you have a program that saves or administers the passwords automatically?
(If you have a program that saves or manages the passwords, try to disable it.)

Greetings!

[ANTRANS DINKLEBERG]

Can you log in here https://truckersmp.com/ when you use your e-mail and password?

[_lhan Baba]

When you try to login MP this account https://steamcommunity.com/id/ramazanoglu16/ , you have to use this TruckersMP account https://truckersmp.com/user/991560 

Please make sure that you use these two accounts.

[Prototype]

Moved to inactives due to inactivity. If you require further assist please consider to create a ticket about this.

[M_pistak_M]

Hi, this is my first post, i home i can help you.

 

did you write the email correctly and complete it?
I to enter the email I first wrote it on an empty sheet, then copied and glued it because a bug does not allow me to insert the @.

 

[Akoa]

Due to inactivity of +5 days I will move this to unsolved

If you have any problem in the future, create a new topic or make a support ticket

/// Moved to unsolved topics