Crashing

[jdritchie]

I do not know why but every time I open TMP it gives me a glimpse of the logon screen before crashing, someone please help, I have uninstalled and re installed, reastarted my PC and I am the Administrator on this PC.

[Misty Island]

Hey，
Next I will tell you what I think is the solution to this problem!
Solution 1:   Try running TruckersMP launcher as an administrator.
Solution 2:   Try to verify the integrity of the files via Steam.
Solution 3:   Go to Documents--Euro Truck Simulator 2 (or American Truck Simulator) delete config.cfg file and then launch the game.
Solution 4:   Run a System file checker on your computer then launch the game in DirectX 64-bit mode.
You can also find a solution to this problem through the knowledge base! Knowledge Base Links:          https://truckersmp.com/knowledge-base/article/148
If you follow the answers above and don't get your issue resolved, I think you need to contact our support department and create a support ticket for feedback:   https://truckersmp.com/support/tickets

Hope my answer can help you！

 

Kind Regards，

Misty Island

Truckersmp Player

 

[[MCG] Aashraye]

Hello @jdritchie,

Hope you are doing well.

 

Reason of crash can be so many, it will really help us if you attach your game.log + game.crash file here.

Here a link on how to attach those files here: WHERE TO FIND AND HOW TO UPLOAD LOGS

 

While sending file please tag me also and I will try my best to help you.

Looking forward for a reply from you with those files soon.

 

Kind Regards,

Walker24480

TruckersMP Player

[General18]

Hello there!

Has your problem been solved with the above given suggestions? If not, please do as Walker has mentioned and link us your logs  
Your confirmation of the status of your issue, helps us keep the forum organized!

We await your return!  

Sincerely,
General18
TruckersMP - Support

[Lucas_xiaoZheng]

Hello there!

 

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

 

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

 

Thanks to all participation.

 

Kind regards,

Lucas_xiaoZheng

TruckersMP Support

 

//Locked and moved to Inactive

[Crestune~]

Hello there!

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

Kind regards,
Crestune
TruckersMP - Support

//Moved to unsolved