Jump to content
Incompatible ETS & ATS Version ×

Question

5 answers to this question

Recommended Posts

  • 0
Posted

Hey,
Next I will tell you what I think is the solution to this problem!
Solution 1:   Try running TruckersMP launcher as an administrator.
Solution 2:   Try to verify the integrity of the files via Steam.
Solution 3:   Go to Documents--Euro Truck Simulator 2 (or American Truck Simulator) delete config.cfg file and then launch the game.
Solution 4:   Run a System file checker on your computer then launch the game in DirectX 64-bit mode.
You can also find a solution to this problem through the knowledge base! Knowledge Base Links:          https://truckersmp.com/knowledge-base/article/148
If you follow the answers above and don't get your issue resolved, I think you need to contact our support department and create a support ticket for feedback:   https://truckersmp.com/support/tickets

Hope my answer can help you!

 

Kind Regards,

Misty Island

Truckersmp Player

 

Misty Island - TruckersMP - Player

Ascend Cargo | Driver

image.png.a2948cf0c580647219b26e02d549447a.png

Language : Chinese ; English ; Russian ; German

 

Report a player | Appeal a ban | Open a support ticket

Regards and have fun ❤️

  • 0
Posted

Hello @jdritchie,

Hope you are doing well.

 

Reason of crash can be so many, it will really help us if you attach your game.log + game.crash file here.

Here a link on how to attach those files here: WHERE TO FIND AND HOW TO UPLOAD LOGS

 

While sending file please tag me also and I will try my best to help you.

Looking forward for a reply from you with those files soon.

 

Kind Regards,

Walker24480

TruckersMP Player

  • Upvote 1

Report Moderator                             Event Manager

1329247034_role_ReportModerator(1).png.9e19ebea2e8c07cd9965f47985556f8d.png.7a42a1ec1fee8a6fb57b2d9b68f2e5ec.png 1666005388_ETS2MCG-WEAREFAMILY_smallwhite.png.23bcaa80c923794d8bce693db4a17350.png 

Report | Appeal | Support | Feedback
Join ETS2MCG VTC today for best VTC experience      

 

 

 

  • 0
Posted

Hello there!


Has your problem been solved with the above given suggestions? If not, please do as Walker has mentioned and link us your logs ? 
Your confirmation of the status of your issue, helps us keep the forum organized!


We await your return! ? 


Sincerely,
General18
TruckersMP - Support

General18

TruckersMP

My supported languages: English, Danish

Support | TruckersMP Rules | Feedback | How To Downgrade

  • 0
Posted

Hello there!

 

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

 

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

 

Thanks to all participation.

 

Kind regards,

Lucas_xiaoZheng

TruckersMP Support

 

//Locked and moved to Inactive

  • 0
Posted

Hello there!


Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.


If you are still having issues, feel free to contact us here: https://truckersmp.com/support


Kind regards,
Crestune
TruckersMP - Support


//Moved to unsolved

Guest
This topic is now closed to further replies.
×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.