Jump to content
  • 0

Crashing


jdritchie
 Share

Question

5 answers to this question

Recommended Posts

  • 0

Hey,
Next I will tell you what I think is the solution to this problem!
Solution 1:   Try running TruckersMP launcher as an administrator.
Solution 2:   Try to verify the integrity of the files via Steam.
Solution 3:   Go to Documents--Euro Truck Simulator 2 (or American Truck Simulator) delete config.cfg file and then launch the game.
Solution 4:   Run a System file checker on your computer then launch the game in DirectX 64-bit mode.
You can also find a solution to this problem through the knowledge base! Knowledge Base Links:          https://truckersmp.com/knowledge-base/article/148
If you follow the answers above and don't get your issue resolved, I think you need to contact our support department and create a support ticket for feedback:   https://truckersmp.com/support/tickets

Hope my answer can help you!

 

Kind Regards,

Misty Island

Truckersmp Player

 

Link to comment
Share on other sites

  • 0

Hello @jdritchie,

Hope you are doing well.

 

Reason of crash can be so many, it will really help us if you attach your game.log + game.crash file here.

Here a link on how to attach those files here: WHERE TO FIND AND HOW TO UPLOAD LOGS

 

While sending file please tag me also and I will try my best to help you.

Looking forward for a reply from you with those files soon.

 

Kind Regards,

Walker24480

TruckersMP Player

  • Upvote 1

                                                                 ETS2MCG_Logo-white__1_-removebg-preview.png.a164183ab82976dcb50ab4fcd5083113.png

                                                                                         BRANCH MANAGER

                                                                          Join ETS2MCG VTC today for best VTC experience

 

Link to comment
Share on other sites

  • 0

Hello there!


Has your problem been solved with the above given suggestions? If not, please do as Walker has mentioned and link us your logs 🙂 
Your confirmation of the status of your issue, helps us keep the forum organized!


We await your return! 🙂 


Sincerely,
General18
TruckersMP - Support

General18

TruckersMP - Support Team

spacer.png

My supported languages: English, Danish

Support | TruckersMP Rules | Feedback | How To Downgrade

Link to comment
Share on other sites

  • 0

Hello there!

 

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

 

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

 

Thanks to all participation.

 

Kind regards,

Lucas_xiaoZheng

TruckersMP Support

 

//Locked and moved to Inactive

Link to comment
Share on other sites

  • 0

Hello there!


Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.


If you are still having issues, feel free to contact us here: https://truckersmp.com/support


Kind regards,
Crestune
TruckersMP - Support


//Moved to unsolved

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.