A Discord Warning That Ruined Everything For Me

[Palad]

I am not saying the warning was unfair nor am I trying to argue about it, just a question. The warning has a valid reason behind it. Please note this before reading.

 

Hey everyone,

 

So, I was warned around six months ago. With my attempt to become apart of Support, I got to the final review with me failing because of one thing, a discord warning. Now, that was quite annoying because the warning is something that was very minor but has now prevented me from becoming apart of Support. So, I have two questions.

 

How long is the "cooldown" period on the warnings before being eligible to apply.

Is there a way to somehow removing warnings through an appeal.

 

Thanks,

 

Joe.

 

[Naklov.]

Hello there,

The cooldown period for punishments is 12 months. You can read the core requirements here:

Quote

Global requirements

• No bans / forum or Discord punishments within the last 12 months;

 

If you want to appeal your Discord punishment, then you can create a feedback ticket to Community Moderation Management.
Select the Category as Community Moderation Management and say you want to appeal your discord punishment.

You can create a feedback ticket here:
 https://truckersmp.com/feedback/create

[FernandoCR [ESP]]

For your first question, from the "Requirements" topic in the "Recruitment" section of the forums:

No bans / forum or Discord punishments within the last 12 months;  So if you had a warning 6 months ago, you should be able to apply in 6 more months from now.

 

To your second question, from "Discord-rules":

- 9.04. You can contest any punishments you have received via the feedback system, selecting the “Community Moderation Management” category when creating a ticket.

[Caernage]

Hello @Palad,

 

First off, thank you for participating on forum activities. 

 

As this look like a question, after having discussion with my manager, I will move it to Help section because here is not the proper place to ask questions. And also a Support team member would give you a better answer regarding your question.

 

Thank you for your understanding. 

 

Regards,

Caernage

Forum Moderator - TruckersMP

 

// Moved from General Discussion to Help section.

[Lucas._]

Hello there!

 

Has your problem or question been solved with the above solution suggestions?

 

Your confirmation of the status of your issue helps us keep the forum always organized!

 

I await your return!

 

Kind regards,

@Lucas_xiaoZheng

TruckersMP Support

[Palad]

Yes, all answers thanks.

[Bogdwm]

Hi there!

 

I am glad to hear that you got an answer to your question.

 

Do not hesitate to contact us again by creating a topic or a support ticket.

 

Kind regards,

@FreakyBodyX

TruckersMP Support

 

// Locked and Moved to Solved.