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Error logging in to the game



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Step 1

Open Steam and go to your library -> games

Make a right click on Euro Truck Simulator 2 and open Properties

After the Properties window has opened click on Local Files tab and press Browse Local Files

A folder with game files will open. Remember the path to this folder

Step 2

Click Start -> Run (or WIN+R)

Type regedit and hit enter


Look at the value parameter "InstallLocationETS2"?

Step 3

Copy the folder address from Step 1

Change the value parameter "InstallLocationETS2" (Insert the copied folder address)

Click OK.

Source: https://truckersmp.com/knowledge-base/article/26

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Hello there!

I am happy to say that I can help you with this issue!

The first thing to try would be starting TruckersMP as an Administrator.
To do this complete the following:
1) Right-click on TruckersMP
2) Click "Start as Administrator"

If that does not work you can always try the following:

Step 1:

- Go to Steam library

- Right click on Euro Truck Simulator 2

- Properties

- Local Files

- Verify in-game files 


Step 2:

- Go to ETS 2 / ATS
- Click "Play"
- Choose "Launch with DirectX (64-bit)''
- Start ETS 2/ATS
- Go in game and drive for a bit in single-player
- Save and close ETS 2/ATS


If none of the above works, please try the following:

Step 3:  (Try to re-install the Launcher) 

- The press WIn + R and type in ''%programdata%"

- Find the folder TruckersMP and delete it

- Delete you /Documents/ETS2MP

- Then go to control Panel and uninstall TruckersMP


Step 4:

- Then re-install the launcher as administrator ---> truckersmp.com/download

- Launch TMP as administrator.


Let me know if this works.


Kind regards,



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Hello there,


Did you get the answer you were looking for with the answers given above?

Your confirmation of the status of your issue/question helps us keep the forum always organized!



Kind Regards,


TruckersMP Support


Nie ma magicznych skrótów do rozwiązania Twoich problemów.


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  • Community Moderation Manager

Hello there!

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

You have 1 week to contact us.

I hope you understand. 

Thanks to all participation. 

Kind Regards,
TruckersMP - Support

//Locked and Moved to Inactive

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Hello there,    

As this topic has remained inactive for a further seven days, it will be relocated to Unsolved.

Should you require additional support, please do not hesitate to create another topic, take a look at our Knowledge Base, or contact us through a Support Ticket!

-> Create a Support Ticket: https://truckersmp.com/support/ticket/create 
-> Knowledge Base: https://truckersmp.com/knowledge-base 



Kind Regards,


Jamie R
Support Team


//Moved to Unsolved. 

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