Server broken

[Myguell]

PT-BR: Quando eu baixei a nova e instalei a nova atualização do TruckersMP no dia de ontem(18/03) meu servidor está caindo várias vezes ou não conecta.
obs: meu ping está normal 175 a 230

EN: When I downloaded the new one and installed the new TruckersMP update yesterday (03/18) my server is crashing several times or does not connect.
Note: my ping is normal 175 to 230
(translated by google translator)

[ke4re1]

Hi, @Myguell D'indoida#011

This usually happens when you load your game in an area with large amounts of traffic.

 

Possible Solutions:

-> Avoid using Wi-Fi.
-> Avoid uploading or downloading and playing MP at the same time.
-> Avoid doing Windows Updates at the same time.
-> Avoid having too many users or devices at the same time into your network.
-> Avoid using streaming services at the same time.
-> Check your firewall settings into your router/switch.
-> Prefer using servers nearest to your location.
-> Try to talk with your ISP (Internet Service Provider) and see if you can come up with a solution. Ask your ISP if they support internet profiles such as Fast path or Interleave and ask for Interleave. Interleave will raise your ping but it will do more packet checks by your ISP.

 

Hope I can help you.

 

Sincerely,

Tony

[Mehmet [25]]

Hello @Myguell D'indoida#011,

 

Please try to start TruckersMP always as administrator. Please also try to control your internet connection (like ping) because this problem is expiring if your connection isn't reliable and your ping is maybe too high which causes into the server kick.

 

Kind Regards,

Mehmet [24]

[JoxyS]

Hello there!

Has your problem been solved with the above solution suggestions?

Your confirmation of the status of your issue helps us keep the forum always organized!

I await your return!

Sincerely,
JoxyS
TruckersMP - Support

[[Mega Trans] CrystaL]

Your internet may have a period of "blackout" while on the servers, and to prevent other users issues, you get kicked off soon as that connection drops.

 

My advice is make sure you don't have any Network Heavy programs running in the background, and if all is well, Your ISP may be the problem.
 

That server is having some API problems which cause people to fail to connect, so devs are restarting it in order for the fixes to take effect

[Stubborn.]

Hello there!

 

You're also able to try to use a VPN to solve your problem

 

Any VPN should work and it may make your connection more reliable for whatever reason.

 

Let us know if any of the solutions work!

 

Kind Regards,

Stubborn__

TruckersMP - Support

[Myguell]

On 3/19/2021 at 10:30 AM, Tony PS said:

Hi, @Myguell D'indoida#011

This usually happens when you load your game in an area with large amounts of traffic.

 

Possible Solutions:

-> Avoid using Wi-Fi.
-> Avoid uploading or downloading and playing MP at the same time.
-> Avoid doing Windows Updates at the same time.
-> Avoid having too many users or devices at the same time into your network.
-> Avoid using streaming services at the same time.
-> Check your firewall settings into your router/switch.
-> Prefer using servers nearest to your location.
-> Try to talk with your ISP (Internet Service Provider) and see if you can come up with a solution. Ask your ISP if they support internet profiles such as Fast path or Interleave and ask for Interleave. Interleave will raise your ping but it will do more packet checks by your ISP.

 

Hope I can help you.

 

Sincerely,

Tony

 

About these tips only my person uses the internet here at home, and the other tips I already used to maintain a good connection.

 

On 3/19/2021 at 10:42 AM, Mehmet [24] said:

Hello @Myguell D'indoida#011,

 

Please try to start TruckersMP always as administrator. Please also try to control your internet connection (like ping) because this problem is expiring if your connection isn't reliable and your ping is maybe too high which causes into the server kick.

 

Kind Regards,

Mehmet [24]

 

But I never had this problem, so I rarely got server is broken when I first loaded the game or when I was in Calais.

 

14 hours ago, Stubborn__ said:

Hello there!

 

You're also able to try to use a VPN to solve your problem

 

Any VPN should work and it may make your connection more reliable for whatever reason.

 

Let us know if any of the solutions work!

 

Kind Regards,

Stubborn__

TruckersMP - Support

 

A friend of mine recommended me to use VPN until it did but I got internet lag.

 

On 3/19/2021 at 11:14 AM, JoxyS said:

Hello there!

Has your problem been solved with the above solution suggestions?

Your confirmation of the status of your issue helps us keep the forum always organized!

I await your return!

Sincerely,
JoxyS
TruckersMP - Support

 

Not to all the suggestions I already used I will wait for a next update of the truckersmp to see if it solves this problem and I will continue using vpn.

 

Thanks to everyone who tried to help me.

NOTE: I used the google translator to translate into english

[Myguell]

I managed to solve it, reinstalled the ets and the truckersmp app and I'm getting to play normal.

 

[JJay]

Hello,

 

I am glad to hear that you got an answer to your question.
Do not hesitate to contact us again by creating a topic or a support ticket.

 

Kind Regards,

JJay

TruckersMP Support

 

//Locked & Moved to Solved