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Hello, are there any restrictions on website reporting
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§1.4 - Reporting users
Any breaches of the below rules might result in a 30 day ban from our report system for a first offense, and a permanent ban for a second offense, and will lead to your report getting rejected.
- The evidence you provide cannot have been recorded more than 14 days ago.
- The evidence you provide us must be available for the length of the ban applied, plus thirty days. Evidence for permanent bans must be available forever.
- Reports for reasons mentioned under §2 must have video evidence. Evidence exceeding 2 minutes in length must have a timestamp attached in the report.
- Evidence submitted in the report should not be modified (cropped, retouched or blurred) in a way that affects the context of the violation. Videos can only be cropped time-wise.
- Evidence submitted may only be uploaded to websites that offer an on-site video player. Evidence that requires downloading files will not be accepted.
- Evidence of inappropriate use of language, impersonation of any kind and inappropriate content, in the text chat must show the full chat open.
- Evidence containing insults or otherwise offensive marks from the reporter won't be accepted and the reporter might be banned for inappropriate use of language, depending on the severity.
- Ban Evading violations cannot be reported to the TruckersMP Team, such violations are handled through internal processes.
- You can not report players with evidence that has not been recorded in-game by yourself.
- Spamming our report system with useless reports, reports using continuous freecam (Cam 0) to record, or anything similar.
- Asking staff to handle your report with priority is not permitted.
- It is not allowed to report the same user again if your report against them was declined. The complaint must be addressed to the Game Moderation Management through the feedback system.
- Reporting TruckersMP staff members must be done through the feedback system.
- For some basic guidelines on reporting, please refer to this article.
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