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An error occured while contacting our update servers NEED HELP


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ım getting a long error when ı press the truckers mp launcher button ı ve already written it to support team but they cant solve it  https://ibb.co/5h6spRN this is the error looks like need help immediatly ıf you can solve it just send mail to (email removed) ı can open teamviewer  I NEED HELP İMMEDİATELY

Edited by XFMaster9666
Email removed due to security reasons.

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6 answers to this question

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Please follow this solutions:


Solution 1:

Download Ultrasurf.
Run Ultrasurf.
Open TruckersMP in Administrator Mode.
Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
Exit Ultrasurf

Solution 2:

In order to verify your game cache, go to your 'Library' and find 'Euro Truck Simulator 2'.
Once you find it, 'Right Click' and go to the 'Properties ' tab.
This will open up the properties tab. Go to the third sub-tab that says 'Local Files' where you will be presented with the following options.
Click on the last option to begin the validation process. This might take a few minutes.
Once all the files are validated, if any corrupt instances are found, then Steam will redownload those particular files for you. If not you will be greeted with a box that says no errors.
You have verified your game cache successfully.

Solution 3:

"Usually it appears when you try to update the multiplayer launcher with the game open.
First, check if ETS2 process is running. If so, end it and try again. If this doesn't help delete core_ets2mp.dll, re-open launcher and re-download file.  Path: C:\ProgramData\TruckersMP"

Solution 4:

Press the Windows Key + R (Win+R) on your keyboard
Enter "%programdata%" and press Enter (without the quotes)
Find the folder "TruckersMP" and delete that folder.
Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
Go to our website and re-download and install the Launcher with admin privileges 
Open The Launcher with admin privileges and click "Install Available Updates" 

With all respect,

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Hello there. I am going to move your topic to the respective section since you're looking for Help. Next time, if you have any questions related to TMP, please consider creating a topic in the Help section as this section is not the correct place for questions or help related stuff.

You can find the help section over here - https://forum.truckersmp.com/index.php?/forum/55-help/


Moved to "Help" Section


NOTE: Your mail has removed due to security reason.

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Hello :) 


As I saw in the photo you provided above, I found the error 0x80072EE4


Here is some solutions:

There are two (2) ways to fix 0x80072EE4 Error:

Advanced Computer User Solution (manual update):

1) Start your computer and log on as an administrator.

2) Click the Start button then select All Programs, Accessories, System Tools, and then click System Restore.

3) In the new window, select "Restore my computer to an earlier time" option and then click Next.

4) Select the most recent system restore point from the "On this list, click a restore point" list, and then click Next.

5) Click Next on the confirmation window.

6) Restarts the computer when the restoration is finished.


Novice Computer User Solution (completely automated):

1) Download (0x80072EE4) repair utility.

2) Install program and click Scan button.

3) Click the Fix Errors button when scan is completed.

4) Restart your computer.


You can read about the error here: http://www.wiki-errors.com/wiki-errors.php?wiki=0x80072EE4

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Hello there,

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.
If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

Thanks to all participation.

Kind Regards,
TruckersMP Support  

//Locked and Moved to Inactive

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Hello there.


Due to this topic not wanting to be opened after 1 week of being Inactive, i will have to moved it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support


Kind Regards,


TruckersMP Support


//Moved to Unsolved Topics

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