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edyun

Game freezes in the login screen and mouse gets stuck in the middle of the screen

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Hello  

Follow these guides:

You should start TruckersMP as admin. This is really important.

Also try to start TruckersMP with DirectX (64)

Guide:

> Go to your steam App
> Go to library
> Go to ETS 2 / ATS
> Click "Play" http://prntscr.com/i96kvu
> Choose "Launch with DirectX (64-bit) http://prntscr.com/i96l3x Make sure you chose 64 bit.
> Start ETS 2
> Choose your profile and press "drive"
> Close ETS 2
> Start TruckersMP as admin. TruckersMP will start with DirectX for all time. Except you change it again.

Also try to reinstall TruckersMP.

Go to '%programdata%' (http://prntscr.com/i96omv) and delete the folder 'TruckersMP'. After that uninstall TruckersMP and download the MOD again. https://truckersmp.com/download -> Launch the installer as admin

 

Update your graphic card driver.

Take care not to play in busy areas.

Pull down your graphics settings.

You maybe need a new profile,delete old and get a new one.

Reinstall the mod and make sure that you put correct in directory. (\Steam\SteamApps\common\Euro Truck Simulator 2)

Don't use unsupported mods.Also too many mods can cause your game to crash.You can find supported and allowed mod from here.

Delete file Documents/ETSMP (Please before deleting,backup this file)

That's may be caused by missing game file.Go to Steam Library / Right click Euro Truck Simulator 2 / Properties / Local Files / Verify Integrity of Game Files.

Make sure you have the latest .Net Framework (4.7) & DirectX & Microsoft Visual C++ 2015 and use CCleaner to remove temporary files and obsolete registry paths.

If it didn't work,don't hesitate send support ticket. https://support.truckersmp.com/ 

 

Also read these topics. It will help you

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On 12/27/2019 at 4:17 PM, Truckerpilot said:

Hello  

Follow these guides:

You should start TruckersMP as admin. This is really important.

Also try to start TruckersMP with DirectX (64)

Guide:

> Go to your steam App
> Go to library
> Go to ETS 2 / ATS
> Click "Play" http://prntscr.com/i96kvu
> Choose "Launch with DirectX (64-bit) http://prntscr.com/i96l3x Make sure you chose 64 bit.
> Start ETS 2
> Choose your profile and press "drive"
> Close ETS 2
> Start TruckersMP as admin. TruckersMP will start with DirectX for all time. Except you change it again.

Also try to reinstall TruckersMP.

Go to '%programdata%' (http://prntscr.com/i96omv) and delete the folder 'TruckersMP'. After that uninstall TruckersMP and download the MOD again. https://truckersmp.com/download -> Launch the installer as admin

 

Update your graphic card driver.

Take care not to play in busy areas.

Pull down your graphics settings.

You maybe need a new profile,delete old and get a new one.

Reinstall the mod and make sure that you put correct in directory. (\Steam\SteamApps\common\Euro Truck Simulator 2)

Don't use unsupported mods.Also too many mods can cause your game to crash.You can find supported and allowed mod from here.

Delete file Documents/ETSMP (Please before deleting,backup this file)

That's may be caused by missing game file.Go to Steam Library / Right click Euro Truck Simulator 2 / Properties / Local Files / Verify Integrity of Game Files.

Make sure you have the latest .Net Framework (4.7) & DirectX & Microsoft Visual C++ 2015 and use CCleaner to remove temporary files and obsolete registry paths.

If it didn't work,don't hesitate send support ticket. https://support.truckersmp.com/ 

 

Also read these topics. It will help you

 

I tried everything as above but nothing worked so far, this is where it gets stuck, I have this problem just for TruckersMP..

 

https://imgur.com/a/nLYz13I

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Hello edyun,

The issue which you are describing is most likely being caused by DirectX 11. DirectX 9 is no longer supported by SCS Software, and thus it will automatically place you into DirectX 11 which currently has a lot of issues with TruckersMP.

Could you please attempt to launch the game via OpenGL?? Please follow the instructions listed below in order to achieve this:

> Launch the game in single-player via OpenGL - https://i.gyazo.com/0ec83a25da6e8275233272dd36a7432b.png
> Load your profile fully, create a save and then exit the game.
> Launch TruckersMP.

Kind Regards,
Jamie R
TruckersMP Support Team.

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9 hours ago, Jamie R said:

Hello edyun,

The issue which you are describing is most likely being caused by DirectX 11. DirectX 9 is no longer supported by SCS Software, and thus it will automatically place you into DirectX 11 which currently has a lot of issues with TruckersMP.

Could you please attempt to launch the game via OpenGL?? Please follow the instructions listed below in order to achieve this:

> Launch the game in single-player via OpenGL - https://i.gyazo.com/0ec83a25da6e8275233272dd36a7432b.png
> Load your profile fully, create a save and then exit the game.
> Launch TruckersMP.

Kind Regards,
Jamie R
TruckersMP Support Team.

 

I tried it and same result..

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Hello @edyun,

 

Did you find a solution  to the question you were looking for, or is the problem still occurring?

Let us know, this way we can move the topic to the correct place!

 

Kind Regards,

Rico

TruckersMP Support 

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On 1/5/2020 at 7:53 PM, Rico. said:

Hello @edyun,

 

Did you find a solution  to the question you were looking for, or is the problem still occurring?

Let us know, this way we can move the topic to the correct place!

 

Kind Regards,

Rico

TruckersMP Support 

 

 

I haven't found a solution yet as it can be seen in the above post..

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Hello there! :)

 

Your topic has been inactive for 3 days since the last reply.
Because of Inactivity, I will have to move this topic to Inactive Topics.
If you still have any questions about this, feel free to DM me or our Support Team members and we will open this Topic again.
Thanks to all for participation!

 

Kind regards

Linciano

TruckersMP Support

 

//Locked and Moved to Inactive

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Hello there,
 
I am going to move this topic to the Unsolved Section because it has been inactive again for a week.
Do not hesitate to contact us again by creating another topic or a support ticket!

 

Kind Regards,

Tuna_

TruckersMP - Support

 

//Moved to Unsolved

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