problem with my password

[niccan69]

 

Hello everyone, because of a problem on my PC, I had to reinstall windows 10, since I can not connect to TruckerMP, I tried to change password but it still does not work! ! Do you have a solution, thank you in advance !!!!

[Lukavsky TMP]

Hello, 

Try these : 
1) Go on Documents-ETS2MP and delete client.edc
2) Write your password and mail into a text file
3) Open TruckersMP and copy the mail and the password from the text file created before on the TruckersMP login page with CTRL+V

Thank you,
Lukavsky TMP

[Guest Cowie]

Hello there,

 

With the reply given above, we are curious to know if your problem has been solved!

 

Please let us know and contribute to an organised forum! Have a great day!

 

Kindest Regards,

TFM DJ ccowie

TruckersMP Support

[Isaac.]

You can write it in support, maybe tmp can help you, If this variant did not help:

8 hours ago, Lukavsky TMP said:

Hello, 

Try these : 
1) Go on Documents-ETS2MP and delete client.edc
2) Write your password and mail into a text file
3) Open TruckersMP and copy the mail and the password from the text file created before on the TruckersMP login page with CTRL+V

Thank you,
Lukavsky TMP

 

[niccan69]

Hi guys , sorry Isaac your solution don' t work .

[King_TMP]

Hello

Look this topic:

There is a lot of useful information / solutions to the problem.

 

Kind Regards,

KingModzv11

[[MCG] Masunio]

Hi there,

If you're sure that you can login to our website,please make sure that you run the correct steam account as administrator first and then run our launcher as administrator.

 

And if your login information work for TruckersMP.com but you can`t login ingame you should try one of these fixes:

First of all make sure you`re logged in with the same Steam account which you were on when you registered at TruckersMP.

Open notepad or a text editor.
You need to write 2 rows, on 1st your email, on the 2nd your password.
Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste - ~ Please notice that these shortcuts may be different in your country. If they don`t work, please inform yourself how you can do it on google ~).
Do the same for the password.
Login.

If the solution didn`t work, you must have a strange character in the password that can`t be recognized by the login system ingame.
To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
In order to change your password, you must login at TruckersMP.com, press Edit Account, insert the new password twice, confirm the old password twice and then press save data.

I hope that one of these fixes worked and you`re now able to login ingame.
If they didn`t, please let us know, together with a brief description of what you did.

[Savage.]

Hello there,

 

Due to this topic being inactive for more than 3 days, i will have to move it to Inactive Topics.

If you wish to have the topic open again, feel free to private message me or any other support member.

 

Kind Regards,

Savage

TruckersMP Support

 

//Locked and moved to Inactive Topics 

[Sabbi.]

Hello there,

 

Due to this topic being inactive for further 7 days, I will have to move it to "Unsolved" Topics. 

If you need any further help,create a new topic or contact us directly by submitting a support ticket here:https://truckersmp.com/support/ticket/create

Thank you for your understanding.

Kind Regards,

Sabbi [GER]

TruckersMP Support 

 

//moved to Unsolved.