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My Report Moderator was promoted to a Game Moderator right after he banned me



My Report Moderator was promoted to a Game Moderator right after he banned me. I got banned on the 6th of july and two days later he got promoted. Now he doesn't answer my ban appeal because it isn't in his remit anymore to decide about banned people. Basically I am lost now because there is nobody responsible for me anymore. What should I do now? 

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Hello @Wolter Koops,


Even if a staff member got promoted, he/she is still responsible with his/her old duties. Therefore, that doesn't mean you have been ignored. When the game moderator who has issued the ban check the website, he will answer you as soon as possible. Have a nice day!

  • True Story 2


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Hello @Wolter Koops,


First of all, thank you for creating a topic in the Help section.

One of the tasks of a Game Moderator is to check reports in-game as well as on the website. Your appeal will be reviewed by LaserX as he still deals with Reports and bans he gave to users.
From what I know, you appealed your ban yesterday and sometimes it takes up to 3 days to get the answer. The only thing you can do is waiting patiently for the answer. Thank you for understanding! :)


Do you have any other questions or issues?


Kind Regards,

TruckersMP Support

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Hello Wolter, 


looks like truckersmp changed the names for staff members again.


But i want to notice that a Game Moderator still does website reports, additionally he can moderate ingame live (Ingame Reports or handling live traffic). So a Game Moderator has wider range of responsibility than just a Report Moderator, even in the same category.


here a link to the structure of truckersmp:



I just can tell, that you need some more patience. 


Edit: i just noticed that you still have a Reference to drugs in your avatar at truckersmp, which also wouldnt be allowed. 




1.5 - Inappropriate use of language, communication and impersonation of any kind




Any reference related to drugs, other illegal substances, pornographic or sexual content or otherwise illicit matters. This applies to any links posted, avatars, signatures, in-game tags, images uploaded or content written.



Greeting Trixicat

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Dear  @Wolter Koops


Since your topic has been inactive for 3 days since the last reply,due to this i will move this topic to Inactive Topics.

If you still need any help,feel free to DM me or other support team members,we will open this again.


Thanks for all participation!

Thank you for your understanding!



//Locked and Moved to Inactive

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Hello there,


Due to this topic has been inacitive for a further 2 days ,i will move this topic to Unsolved Topcis

If you still need help,create a new topic or contact us  directly by submitting a support ticket here:https://truckersmp.com/support/ticket/create



//Moved to Unsolved

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