SrJosé Posted June 16, 2019 Share Posted June 16, 2019 My game is with the unreliable connection error. every time I enter the search and I have to play offline, plsssss help meee Link to comment Share on other sites More sharing options...
0 Suleyman.53 Posted June 16, 2019 Share Posted June 16, 2019 //Moved to Help Link to comment Share on other sites More sharing options...
0 [Mega Trans] CrystaL Posted June 16, 2019 Share Posted June 16, 2019 Hello, Here are some things below that me be of help to you, the first suggestion 'turn router off for 1 minute and restart it' may be all it takes to fix your unreliable connection issue. Make sure that you have no applications running in the background that could be using internet bandwidth and also make sure that anyone using your connection is not downloading or uploading anything. You can try, Turn router off for 1 minute and restart it If using wireless making sure that the router is not placed so that it is next to anything electrical such as a television Purchasing a Cat6 Ethernet Cable and so connecting through cable instead of wirelessly Clearing the ARP Cache https://techjourney.net/clear-delete-and-refresh-arp-cache-entry/ Resetting your network adapter http://www.home-network-help.com/netsh-winsock.html Using a VPN service to allow for a possibly stabler connection to the game servers via better routing Clearing your DNS Cache https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache Changing DNS to Google's Public DNS, https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html You can also try resetting the Winsock Catalog step 1: click on windows search program and type "cmd" enter step 2: once you're in, type "netsh winsock reset catalog" enter step 3: type "netsh int ip reset.log hit" enter step 4: restart your computer Additionally, https://kb.wisc.edu/page.php?id=6653 Last resort: Reset your network adapter, firewall and DHCP. This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down. https://kb.wisc.edu/page.php?id=6653 You type · netsh int ip reset reset.txt · netsh winsock reset · netsh advfirewall reset into a command prompt window Link to comment Share on other sites More sharing options...
0 Soul Knight Posted June 17, 2019 Share Posted June 17, 2019 Dear @SrJosé For this issue,we can only provide the possible solutions below since this problem is not on TMP side: Avoid using Wi-Fi. Avoid uploading or downloading and playing MP at the same time. Avoid doing Windows Updates at the same time. Avoid having too many users or devices at the same time into your network. Avoid using streaming services at the same time. Check your firewall settings into your router/switch. Prefer using servers nearest to your location. Try to talk with your ISP (Internet Service Provider) and see if you can come up with a solution. Ask your ISP if they support internet profiles such as "FastPath" or "Interleave" and ask for Interleave. Interleave will raise your ping but it will do more packet checks by your ISP. Thank you for your understanding! Do you have any other questions? I await your return! 寻求帮助 I 规则 I 中文板块 I 封禁申诉 I 反馈 I 招聘 Link to comment Share on other sites More sharing options...
0 Dancool000 Posted June 17, 2019 Share Posted June 17, 2019 Hello there, Did you get the answer you were looking for with the answers given above? Your confirmation of the status of your issue/question helps us keep the forum always organized! Kind Regards, Dancool000 TruckersMP Support Link to comment Share on other sites More sharing options...
0 Soul Knight Posted June 20, 2019 Share Posted June 20, 2019 Dear @SrJosé Your topic has been inactive for 3 days since the last reply,because of this ,i will move your topic to Inactive Topics If you still need any assistance,feel free to DM me other support team members,we will open this again. Thanks for all participation! Thank you for your understanding! //Locked and Moved to Inactive 寻求帮助 I 规则 I 中文板块 I 封禁申诉 I 反馈 I 招聘 Link to comment Share on other sites More sharing options...
0 Soul Knight Posted June 22, 2019 Share Posted June 22, 2019 Hi all This topic has been inactive for a further 2 days ,i will move this topic to Unsolved Topics If you still need any help,create a new topic or contact us directly by submitting a support ticket here:https://www.truckersmp.com/support/tickets //Moved to Unsolved 寻求帮助 I 规则 I 中文板块 I 封禁申诉 I 反馈 I 招聘 Link to comment Share on other sites More sharing options...
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SrJosé
My game is with the unreliable connection error. every time I enter the search and I have to play offline, plsssss help meee
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