Connection error when installing Updates

[[DS] icedberry_28 [GER]]

Hello,

 

When I try ton install new Updates on the Truckers MP Launcher I always come to this problem: http://www.mediafire.com/view/bugv0oo9srw0cr1/Error.png#

 

I have already tried a few things like restarting my router, deleting the file called: "core_atsmp.dll". But nothing solved my problem.

 

I hope you can help me.

 

 

[Leon Baker]

Hello @[DS] icedberry_28 [GER],

 

1. Install a new version of .NET Framework
2. Open the launcher as Administrator.
3. Click F1 and install an update.
or ...
Re-install ETS2/ATS (Try to change the disk that game is installed.) and delete "TruckersMP Launcher"
%appdata% (Navigate to C:\Program Files\) and "My Documents/Documents". 
Go to  TruckersMP.com and install the new launcher. open as Administrator and install an update.

[ImOllie]

Hello @[DS] icedberry_28 [GER],

 

This was a known issue with our launcher and has since been resolved. 
Could you let me know if this issue is now resolved for you, or if you require further assistance?

[[DS] icedberry_28 [GER]]

Hello

 

No the problem is still there. I have the latest .NET version, I installed ETS/ATS new and I reinstalled the Launcher again.

[Axorell]

Hello,

 

- Have you tried uninstalling the TruckersMP Launcher and then reinstalling it again? You can do so here:  C:\Program Files\TruckersMP Launcher\unins000.exe

 

- Have you tried verifying integrity of game cache?:

1) Right-click ETS/ATS in the list of games and select "Properties"
2) Goto "Local Files" and click the "Verify integrity of game cache..." button
3) Make sure you wait untill it's done before seeing if your issue is solved. This process may take several minutes.

 

I hope these basic suggestions may solve your problem. We'd love to hear back from you.

 

Sincerely,

Axo

[[DS] icedberry_28 [GER]]

Hello,

 

No it´s still not wroking. I have tried both suggested solution.

[User_9806]

Hello there buddy, @[DS] icedberry_28 [GER]

 

Please follow this step:

• Download Ultrasurf / Windscribe
• Run Ultrasurf
• Open TruckersMP in Administrator Mode
• Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears
• Exit Ultrasurf

I'm waiting your re/turn, thank you  

[[DS] icedberry_28 [GER]]

Hello,

 

No that also didn´t fixed the problem. I tried it with Ultrasurf and with Windscribe and I installed the Launcher new.

[MrJonton01 [GER]]

Hey!

 

Do you have any programs like anti-viruses or firewalls running? Try turning them off and try again.

 

~ MrJonton01

[[DS] icedberry_28 [GER]]

Hello,

 

Yes I have tried it by turning of the firewall and my anti-virus system, but there is still the same error. It is always downloading until File 52 of 82 then I get the error.

[Axorell]

Hello again,

 

Then I would suggest you to create a ticket in hopes of a developer or similar to get in touch and solve this issue you're having.

 

/ Axo

[[DS] icedberry_28 [GER]]

Hello,

 

My problem is solved. I don´t know exactly what the problem was, it could have been something with the Firewall. But know after the night it works.

 

I really appreciate your very quick help.

 

Thank you and bye bye

[Ali.]

Hello,

 

I am happy to hear that your question has been answered. Don't hesitate to create a new topic in the future if you need any further help or contact the Support team directly - https://truckersmp.com/support/

 

I will now be moving this topic to the most appropriate area on the forums.

 

//locked + moved to solved